Haines Collision Inc

4.9 (256reviews)
96%
1516 Broadway,  Chesterton,  IN  46304

Complete collision repair. Locally owned and operated since 1982. Limitied Lifetime Warranty. We work with all major insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 2:00 pm
Tue 8:30 am - 2:00 pm
Wed 8:30 am - 2:00 pm
Thu 8:30 am - 2:00 pm
Fri 8:30 am - 2:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (256)

Likely to Recommend

Repair Quality

What an amazing job he did!! Very quick, informed us of progress the entire time. Would recommend Haines in a heartbeat.

Customer Service

Returned Clean

My Experience

Personable and easy to deal with. Did a great job on the repair in the time frame they promised. Very pleased all around.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The work took a really long time and just doesn't look like it was done well

Repair Quality

When I picked up the car, there were still very visible scratches on the passenger rear fender left of the wheel well (site of the impact.) I brought the car back to Haines and they buffed the area which made an improvement but the scratches are still very much visible. Also, there is a chunk of tire missing from the sidewall of my front tire. The front bumper cover isn't sitting flush with the quarter panel

Customer Service

The man who I dealt with at Haines was very pleasant and kind

Returned Clean

My Experience

Good efficient work, very friendly.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely the best choice. Start to finish professionalism and to top that off, honest estimates with A plus quality!!

My Experience

My Experience

Keeps you informed all along the process.

Likely to Recommend

Repair Quality

Communication was fantastic

Customer Service

Returned Clean

My Experience

Outstanding work. Was the first and only name I was given for the work I needed. Exceeded expectations

My Experience

Easy to work with. Would recommend to friends.

Likely to Recommend

Repair Quality

They did a fantastic job. My vehicle looks awesome

Customer Service

Victor is a super nice guy

Returned Clean

My Experience

Thank you kindly for the quick and thorough repair job on our vehicle. Outstanding job

Likely to Recommend

Highly recommended!

Repair Quality

Outstanding job on our Daughter's car. Great communication. This is the 2nd time we've used Haines. Highly recommend them!

Customer Service

None better!

Returned Clean

Likely to Recommend

Repair Quality

We have used Haines 3 times in the past 54 years and would highly recommend them for quality, attention to detail honesty and integrity.

Customer Service

We prefer to communicate live not via text

Returned Clean

Likely to Recommend

Haines is the only body shop I recommend and it’s the only place I’d ever take my car.

Repair Quality

Haines is great and always does professional work.

Customer Service

They always keep you updated on the progress of your car.

Returned Clean

My Experience

I'm very happy with the service very professional .a few changing of the date of completion but good work takes time ,like I said very happy with the results thanks guy for take the time and do it right 👍.. good job

My Experience

Excellent customer service. Repairs were done quickly and look great.

Likely to Recommend

I would recommend, besides missing some small things, car was given back cleaner than when it was given, and the body work was great

Repair Quality

Exceptional Body work. Pre-collision sensors were damaged or not put back right. Senses cars in right lane instead of right in front of car. Missed small dent from collision above driver side door(deer flew up and must have dented it coming down).

Customer Service

Good service. Was a week late, and I had to call to see when I could actually pick up car.

My Experience

They always do good and thorough work on your car. That’s never in doubt. The repair work is top notch. But, they go the extra step with customers. They are always available for a question you may have. And they keep you updated every step of the way.

Likely to Recommend

Haines is the only place I’d ever let touch my car. Highly recommended to friends and family.

Repair Quality

Customer Service

Returned Clean