Haley Toyota Body Shop

4.3 (615reviews)
83%
8301 Midlothian Tpke,  Richmond,  VA  23235
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Shop AssistantSparkles

Haley has been in business since the early 1970's. We service all makes and models, offer limited lifetime warranty on all body work, You may service your vehicle will here for repairs, on site PDR and Windshield repair, Free Estimate, Shuttle service, pickup/drop off.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (615)

My Experience

Thank you

Likely to Recommend

Repair Quality

Pague la mitad de mi bolsillo fue mucho, por que dijeron que lo dejarian bien que cambiarian faro y pintura. No hizieron nada de eso, tengo fotografias, apenas llegue a mi casa de mi trabajo lejos veo hoy el carro y veo rallones y el farro sin que lo cambiaran.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

The repair work was excellent! Everyone was helpful and efficient. I did think that my car taking 8 days when I was told 3 or 4 was too long. I was never told it was going to be longer. Updates would be appreciated. Thank you Barbara

Likely to Recommend

You would be out of your mind if you own a toyota and dont go here to get your vehicle repaired or serviced

Repair Quality

It was literally perfect.

Customer Service

Team was very personable, approachable, and extremely helpeful. I particularly liked how they were transparent, gave me all of the information i requested, and was able to answer all of my questions immediately and straight fowardly

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

My experience was good except for a lack of communication at the end and my bumper could be adjusted a little better.

Repair Quality

General appearance is good. Bumper is 1/4” closer to bottom of tailgate on the passenger side.

Customer Service

General communication was ok but had to assume my truck was was ready for pick up the day my rental was due back, as I got no call letting me know you were ready to release my truck.

Returned Clean

Likely to Recommend

Repair Quality

Communications need to be timelier.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

My honest opinion, the inequality was subpar. Once picking up the vehicle, I immediately noticed where some of the plastic parts have been spray-painted, but had not been spray paint at the full part so there was splash spray looking at the body detailing. I noticed where they had not gotten all the scratches and you can see on part of the vehicle where they had started and stopped running a buffer, and it looks like it’s probably permanent marks which will never go away. Everything that they replaced seems to be in good order and in good finish quality with the repairs they did themselves seemed to lack that same quality. The customer service was very responsive. However, I noticed the delay in time to notify the insurance company compared to when they noticed more damage seemed to stagger to the point that I was without a vehicle to a point that financially burden me on top of what I was already being burden to pay for these damages.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Awesome job with repairing the damage to my vehicle.looks brand new.

Customer Service

Returned Clean

My Experience

We are extremely satisfied with the end results of our RDX and it looks new.

My Experience

Likely to Recommend

Repair Quality

Car was repaired on time and for the original quoted price. Staff were very friendly, courteous, and knowledgeable. Thanks!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied

My Experience

The body work that was done on my car was very well done.