Haley Toyota Body Shop

4.4 (621reviews)
84%
8301 Midlothian Tpke,  Richmond,  VA  23235
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Shop AssistantSparkles

Haley has been in business since the early 1970's. We service all makes and models, offer limited lifetime warranty on all body work, You may service your vehicle will here for repairs, on site PDR and Windshield repair, Free Estimate, Shuttle service, pickup/drop off.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (621)

Likely to Recommend

Repair Quality

Awesome job with repairing the damage to my vehicle.looks brand new.

Customer Service

Returned Clean

My Experience

We are extremely satisfied with the end results of our RDX and it looks new.

My Experience

Likely to Recommend

Repair Quality

Car was repaired on time and for the original quoted price. Staff were very friendly, courteous, and knowledgeable. Thanks!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied

My Experience

The body work that was done on my car was very well done.

My Experience

Absolutely! They were very transparent about time and costs to repair. They kept us informed every step of the way. Great team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with service and customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very smooth process and completed in a timely manner

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good job thanks

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a good job repairing car

Customer Service

My Experience

Likely to Recommend

Repar took long time and some customer service not nice.

Repair Quality

Customer Service

Customer service is lacking respect

Likely to Recommend

Repair Quality

We thought 17 days was a very long time to have it in the shop.

Customer Service

My Experience

The repair was great and went very smoothly.I appreciated the frequent updates. My only grip is that somehow the cd and radio got messed up and is now not working and needs to have a special code done to repair it. So I guess I will have to go to the dealership for that. I don't understand why that was messed around with to begin with.

Likely to Recommend

Repair Quality

My only gripe is that my cd player/radio got messed up and won't work, so I will now have to take my car to the Honda dealership to get the code put in to fix it.

Customer Service

For the most part it was great, but I have said something about the radio/cd player several times and had no response. other than that my experience was great.

Returned Clean

Likely to Recommend

Repair Quality

Done great fixing my truck Staff was great

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already told everyone in my circle what a great job Haley did. I would recommend them highly.

Repair Quality

Beyond satisfied! My car looks brand new. An incredible job and finished earlier than expected. Staff was courteous and helpful. The body work (paint job) is perfect. My car was cleaned inside and out! Far exceeded my expectations. Toyota will be the only car I ever own! I love how Toyota stands behind their products. They did this repair at no cost to me! And even gave me a rental car.. WOW. My car was almost 10 years old but looks new again. Thank You so much.

Customer Service

Amazing customer service. Professional, friendly, and got the job done as promised!

Returned Clean

Likely to Recommend

Repair was great. I would tell a friend he/she needs to call the shop every few days to get status updates.

Repair Quality

Customer Service

I did not get notification when repair was nearing completion. At 4:55pm on a Friday afternoon I called for status, since I had not heard anything. At 5:05pm a rep called back to let me know the car was ready and could be picked up before 5:30pm. On such short notice, I could not pick up my car that day. Had to wait until Monday to pick it up. I have to wonder if office just forgot to let me know car would be ready on Friday. Would have been so much nicer to get my car back Friday as soon as it was ready.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean