Haley Toyota Body Shop

4.4 (621reviews)
84%
8301 Midlothian Tpke,  Richmond,  VA  23235
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Shop AssistantSparkles

Haley has been in business since the early 1970's. We service all makes and models, offer limited lifetime warranty on all body work, You may service your vehicle will here for repairs, on site PDR and Windshield repair, Free Estimate, Shuttle service, pickup/drop off.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (621)

My Experience

The work looked excellent.

Likely to Recommend

Repair Quality

Everything was on time and as expected.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Took too long for repairing my vehicle. Text messages were nice but did not give me a real status of my vehicle. I had to constantly call for repair status detail.

Likely to Recommend

I would also share my experience.

Repair Quality

Vehicle looks like brand new

Customer Service

Generic texts were okay, but it would be better to have more about progress detail and when waiting on parts to arrive.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Unfortunately I had to come back a second time to get my replaced headlight aligned, otherwise my car looks and feels great after the work they did.

Customer Service

When I had to come back for the adjustment, I was offered a same day appointment to get the issue resolved.

Returned Clean

My Experience

Lisa and Ian did a really job getting my car repaired and on a timely fashion! The finished product looked great!

Likely to Recommend

Repair Quality

Lisa and Ian were super helpful and professional! Good experience!

Customer Service

Returned Clean

My Experience

Your team was very professional and kind. They kept me updates on my repairs. They also went above and beyond to let me know what other services was needed. 5🌟s

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This vehicle will only be serviced by a certified Toyota repair shop.

Repair Quality

This has. been the easiest body repair I have ever experienced. The process of quoting and getting scheduled for the work to be done went very smoothly even with a change in dates initiated by myself. Haley was very accomodating in working with my schedule and getting the fastest turnaround I have ever seen. The workmanship was outstanding, completely satisfied.

Customer Service

Repair status was frequent and timely.

Returned Clean

Likely to Recommend

Repair Quality

Service was pretty good, except that the car took forever getting repaired. I was told it would take six work days but it took almost a month.

Customer Service

Everyone was nice there.

Returned Clean

My Experience

The repair looks great. I appreciate the updates along the way about the progress. Answered all my questions and I trusted they would make sure it was all fixed.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

After the repair, the outside looks great but the inside was not cleaned. On top of that, I got the keyless malfunction issue alert. In details, the handle touch sensor wasn't repaired. Also the fuel cap missing some parts

Customer Service

I think the customer service is pretty nice whenever I call to checkup on my car

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

You all did a good job on my car, thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

No quede satisfecho

Repair Quality

Customer Service

No tienen personal que hablen español

Returned Clean

My Experience

Thanks for đoi g sục a great job!

My Experience

The time it took was well worth it. Just like band new. Very impressed. Thanks so much. Quality work.

Likely to Recommend

Repair Quality

The repair was quality despite the length if time it to complete!

Customer Service

Likely to Recommend

Repair Quality

Repair was well done, in a decent time frame. Communication was good but not excellent.

Customer Service

Repair was well done, in a decent time frame. Communication was good but not excellent.

Likely to Recommend

Repair Quality

car body work great

Customer Service