Hance's Uptown Collision Center
In operation 71 years, 6 years at this location.
Hance’s Uptown Collision Center has been proudly serving Plano since 1955, delivering trusted, high-quality collision repair backed by decades of experience. Our ASE- and I-CAR Gold–certified technicians provide expert workmanship on both foreign and domestic vehicles, with factory certifications from Fiat Chrysler, Ford, Honda/Acura, Hyundai, Infiniti, Kia, Nissan, and Tesla. We offer complete auto body services, including full collision repair, auto body refinishing and painting, frame and unibody repairs, dent, ding, and scratch repair (including paintless dent removal), bumper repair, and more. At Hance’s, you can count on honest service, free estimates, and a lifetime warranty on our workmanship — all designed to get you back on the road safely and confidently.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
An example for great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new again. Everything looks great!
Customer Service - 5.0/5.0 -
Everyone involved, especially Jimmy, was very professional and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Jimmy at Hances does a great job in getting my Tesla vehicles damages fixed well Thank you Hances Team
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The lock nut tool is missing from the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hance's did an excellent job to repair my Tesla M3 due to an accident. I'm very happy with their service.
Customer Service - 5.0/5.0 -
Very good in communication with customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work! Looks like brand new now!
Customer Service - 5.0/5.0 -
Easy to communicate with. Including texts too!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service all around
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0 -
10 stars. I would use Hance again.
Repair Quality - 5.0/5.0 -
Very good experience.
Customer Service - 5.0/5.0 -
Staff is super friendly and easy to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Considering a part was back ordered due to a fire at the supplier.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I still don’t have my car.
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Unfortunately, I wanted to love this place but the lack of communication coupled with the way my vehicle was returned to me have ruined my impression.
Repair Quality - 1.0/5.0 -
I picked up my vehicle after $10,000 in work only to find black fingerprints all over my headliner, broken wheel covers, touch up paint on the quarter panel, white buffing marks on all the black trim and a back seat that wont recline.
Customer Service - 1.0/5.0 -
From start to finnish I had to call to recieve updates and get any information on my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely satisfied with the service I received. This is my second time coming here, and once again, they exceeded my expectations. The team is professional, efficient, and truly cares about their customers. Everything was handled smoothly, and the entire process was stress-free. They are absolutely amazing, and I highly recommend their service to anyone looking for reliable and top-quality car care!