Hare Estes Collision of Carmel
In operation 60 years.
Thank you for reviewing our page! We are located in Carmel, Indiana at 931 North Rangeline Road 46032. We are a 32,000 square foot facility with 22 eager customer service oriented employees that want to earn your business daily for tomorrow. We are the only Toyota Certified Collision Center in Indiana. We are also Honda, Acura and GM certified. We are a preferred repair facility for many insurance companies as well. We warranty our repairs for the life of ownership of the vehicle to each customer. We also repair most makes and models of automobiles. Please give us a call today so we may earn your business for tomorrow at 317-848-2471. Thank you!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Russian
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jason Story was great to work with; he was personal and professional and worked alongside my insurance company to make my car repair go smoothly with minimal stress. I would definitely recommend them!
My Experience - 5.0/5.0 -
Bumper snd paint look awesome!
My Experience - 5.0/5.0 -
Everything went smoothly. Staff was helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was repaired "as good as new" after my accident. Special appreciation to Jason Story for communicating very well through the process and keeping his promises.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jason Story is a real Pro and a pleasure to work with!
Likely to Recommend - 5.0/5.0 -
I have already recommended Hare Estes
Repair Quality - 5.0/5.0 -
Great communication and quality work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jason Story and team took care of very well. Always unfortunate to have to go through a car repair, but they made the process worry-free!
My Experience - 0.0/5.0 -
Everyone was very kind, which I appreciate. The repair just took a lot longer than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We had a great experience with everyone there, all were very helpful and made the experience less stressful. Also keep me updated with my cars progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks great!! Jerry
My Experience - 5.0/5.0 -
They did a great job. It looks so good. Their communication was awesome keeping me upto date on the repairs and progress. I insisted on Toyota parts and professionals and that's what I got!
Likely to Recommend - 5.0/5.0 -
I definitely would tell others about their excellent work!
Repair Quality - 5.0/5.0 -
They did an excellent job and kept me informed about the progress!
Customer Service - 5.0/5.0 -
Brandi texted me every couple of days. I didn't have to call them once!
Likely to Recommend - 5.0/5.0 -
Already have given recommendation.
Repair Quality - 5.0/5.0 -
Above and beyond.
Customer Service - 5.0/5.0 -
Very easy to deal with.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Gave feedback in an email. Was very disappointed that the car was given back to me with it showing an issue with tire pressure. I would have expected that all issues would have been resolved prior to releasing the car to me. Letting me know it was ready at 4:50pm on a Friday when you close at 5:30 was a disappointment. I had to leave a dinner out at a restaurant to rush over to get the car.
Customer Service - 3.0/5.0 -
Blaming issues on repair completion date on software only shows that employees are not trained in how the software that texts the customers with the expected due date have not been trained properly.
Returned Clean
My Experience - 5.0/5.0 -
My experience from beginning to end was very professional. All of the correspondence and communication was timely and all expectations and timelines clearly explained. The work on my car was done exactly as described. Very satisfied!