Hare Estes Collision of Carmel

4.9 (1,693reviews)
97%
931 North Rangeline Road,  Carmel,  IN  46032
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Shop AssistantSparkles

In operation 60 years.

Thank you for reviewing our page! We are located in Carmel, Indiana at 931 North Rangeline Road 46032. We are a 32,000 square foot facility with 22 eager customer service oriented employees that want to earn your business daily for tomorrow. We are the only Toyota Certified Collision Center in Indiana. We are also Honda, Acura and GM certified. We are a preferred repair facility for many insurance companies as well. We warranty our repairs for the life of ownership of the vehicle to each customer. We also repair most makes and models of automobiles. Please give us a call today so we may earn your business for tomorrow at 317-848-2471. Thank you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Russian
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,693)

My Experience

The customer service that I received from Brandi Graves was OUTSTANDING!!! because of my experience and the great work that was done on my car, I will recommend this business to my family, friends and associates!!!!

Likely to Recommend

Repair Quality

Sealant on rear hatch hinges broken and not resealed, bumper cover separating from bracket, and trailer hitch mounting hardware missing after reinstalling.

Customer Service

Returned Clean

Likely to Recommend

I would recommend if they have a Toyota and because I don’t have a lot of other experiences with body shops

Repair Quality

my Apple car play was faulty after I got my car back. I have unfortunately moved since then and can’t take it back to them to fix it.

Customer Service

It was okay, they could be friendlier

Returned Clean

My Experience

Thank you to Hares Estes Toyota for the excellent work on my car. Everyone was very friendly and professional, and the service was completed in record time. I'm very happy with the service I received. Thank you!

Likely to Recommend

Repair Quality

Thank you to Bill Estes Toyota for the excellent work on my car. Everyone was very friendly and professional, and the service was completed in record time. I’m very happy with the service I received. Thank you!

Customer Service

Returned Clean

Likely to Recommend

would take car there again

Repair Quality

Jason was great to work with-he answered any questions I had and was timely and nice to talk to

Customer Service

Great working with Jason

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

Staff is extremely easy to work with and handles all the insurance issues. Beautiful job!

Likely to Recommend

Repair Quality

Great work with only new parts. They handle all changes directly with insurance. Very pleased.

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend Jason Story.

Repair Quality

Jason Story was the primary reason. He was so amazingly helpful. He is an outstanding person and wonderful to deal with.

Customer Service

The car repair looked great.

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Excellent communication

Returned Clean

My Experience

Service was great and car was repaired quickly. Car interior was cleaned as well which was a nice touch. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The car looks good. Brian gave me updates periodically. Thank

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

Jason Story is awesome.

Returned Clean

My Experience

Brandi was great in communicating important information about the car and its stages of repairs. Thank you for your help in getting my car back to me!

Likely to Recommend

Repair Quality

Best of the best!!!!

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

Everything went very well Jason was very professional and knowledgeable the end product turned out excellent

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Unfortunately I’ve worked with Brandi on my RAV4 a couple of times now, but fortunately I’ve worked with Brandi on my car - she has been so incredibly helpful and informative during both repairs. She and the team are thorough and detailed. While she’s been absolutely amazing, I did tell her I don’t want to see her for a while!

Customer Service

Returned Clean