Hare Estes Collision of Carmel

4.9 (1,706reviews)
97%
931 North Rangeline Road,  Carmel,  IN  46032
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Shop AssistantSparkles

In operation 60 years.

Thank you for reviewing our page! We are located in Carmel, Indiana at 931 North Rangeline Road 46032. We are a 32,000 square foot facility with 22 eager customer service oriented employees that want to earn your business daily for tomorrow. We are the only Toyota Certified Collision Center in Indiana. We are also Honda, Acura and GM certified. We are a preferred repair facility for many insurance companies as well. We warranty our repairs for the life of ownership of the vehicle to each customer. We also repair most makes and models of automobiles. Please give us a call today so we may earn your business for tomorrow at 317-848-2471. Thank you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Russian
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,706)

Likely to Recommend

Repair Quality

Brandy was awesome! She kept me in the loop the whole time and gave me some great options to think about.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service by Brandi Graves.. She has taken care of my vehicle and insurance matters very well from the day one and resolved all the issues

Customer Service

Excellent service by Brandi Graves.. She has taken care of my vehicle and insurance matters very well from the day one and resolved all the issues

Returned Clean

My Experience

Brandi was very nice and communicated the process clearly to me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Was very helpful throughout the whole process. Kept me informed of any updates that happened. Overall a 10/10 and would definitely recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely would recommend and would also recommend that they ask for Brandy

Repair Quality

Customer Service

Had almost no wait time to see a representative; Brandy was knowledgeable, courteous, and helped facilitate a good outcome with the insurance carrier.

Likely to Recommend

Repair Quality

Repair was done perfectly and in a timely manner!

Customer Service

Very clear communication and friendly

My Experience

I cannot stress enough how helpful Brandi was with the entire process. This was my first time ever having to go through insurance for repairs and I went in blind on everything that needed to be done. Brandi answered every single question I had in detail, was always patient and kind, and was extremely easy to work with. I never felt like I was being misled during any step of the process and she even went out of her way to help me through the process of making sure the claim was filed properly. She had every opportunity to tell me I needed to figure things out on my own and instead walked me through everything I needed to do and everything I should expect from the other party’s insurance. It would be impossible for me to recommend your facility enough after this experience. 5 stars, no notes, completely stress free experience.

Likely to Recommend

Very. I had no complaints or issues.

Repair Quality

Wonderful. Car looked good as new and the paint match was perfect.

Customer Service

I cannot stress enough how helpful Brandi was with the entire process. This was my first time ever having to go through insurance for repairs and I went in blind on everything that needed to be done. Brandi answered every single question I had in detail, was always patient and kind, and was extremely easy to work with. I never felt like I was being misled during any step of the process and she even went out of her way to help me through the process of making sure the claim was filed properly. She had every opportunity to tell me I needed to figure things out on my own and instead walked me through everything I needed to do and everything I should expect from the other party’s insurance. It would be impossible for me to recommend your facility enough after this experience. 5 stars, no notes, completely stress free experience.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Brandi was a great help and had great communication

Returned Clean

My Experience

Everything was great and I was very satisfied with the service

My Experience

Everything was quick and smooth.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Brandi did a great job of escorting us through the process and keeping us informed along the way!

Likely to Recommend

Repair Quality

Customer Service

My Experience

You really did a great job. Thank you for the quick and precise repair on my vehicle.

Likely to Recommend

Repair Quality

I was very pleased with the services I received. Brian was a wonderful person to talk to. He explained everything in detail.

Customer Service

Returned Clean

My Experience

Great job. Done in a timely manner and very professional!!!

Likely to Recommend

Repair Quality

Great job with my truck

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would only use this shop. I've had my vehicle worked on three times. Each time the work was excellent. Absolutely, I reccomend Estes Collision.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So satisfied, they really went above and beyond! Brian was great and I’d be lucky to have him again if I ever need more work done. It was so easy to work with you guys and you leave the car so clean which was so amazing.

Customer Service

Returned Clean

My Experience

Jason Story and his team did an outstanding job transforming my car back to new, mint condition.

Likely to Recommend

Hare Estes Collision is the ONLY SHOP I would recommend to my friends. I want my friends to get the very best.

Repair Quality

I am more than "10 (Satisfied)" - I am THRILLED at the outstanding repair quality and attention to detail.

Customer Service

Jason Story and his team kept me informed on the progress of the repairs and ensured I was happy with the "loaner" vehicle.

Returned Clean

My Experience

My Experience

The process of working with Hare Estes was so smooth. This is the second time I have worked with them and I did not hesitate to choose them a second time. Jason Story was wonderful to work with and very personable and the quality of the repairs were top notch. Highly recommended.

Likely to Recommend

Repair Quality

Wonderful repair process

Customer Service

Jason Story is the best!