Harris County Body Shop

4.7 (2,712reviews)
94%
6300 N Shepherd Dr,  Houston,  TX  77091
Bot
Shop AssistantSparkles

In operation 63 years.

Harris County Body Shop is a family owned auto repair business that has been serving the community since 1963. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,712)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professional staff, and excellent repair work that often left vehicles looking brand new. Many highlighted the proactive and thorough communication, including daily text updates that kept them informed throughout the repair process. Timeliness was frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. A few customers, based on their own comments, pointed out areas for improvement such as inconsistent communication, delays in updates requiring them to follow up, and occasional repair quality concerns including paint mismatches and missing parts. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
Select to learn more
"... good they kept in contact with me about my car and fixed my car less then 5 days while every other place kept say 2 weeks , Any questions I had they had a ..." Read more
"... me informed from day one through the end, and even finished the repairs before the expected due date. Highly satisfied." Read more
"I was told it would take one week to fix. It took more than one month! I called to get an update after not hearing anything ..." Read more
"Early!"
"It was done 2 days earlier than they said"

Likely to Recommend

Repair Quality

Karina nos atendió de primera y el trabajo quedó muy bien , satisfecho

Customer Service

Likely to Recommend

Repair Quality

Working with Audrey was great!

Customer Service

Great customer service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Worked with my insurance company. Got my rental car set up. I received updates.. This is my Body shop of choice.

Likely to Recommend

Based on the amazing customer service and quality of work.

Repair Quality

I was nervous about how my car might look different but the quality work of work was flawless.

Customer Service

Aside from the flawless work, everyone I talked to at the shop was amazing. The young woman that is pregnant was sooooo friendly, professional and thorough

My Experience

Wonderful work on my car and the staff is very professional and nice

Likely to Recommend

Very likely this was my second time using them and they haven’t let me down yet

Repair Quality

Everything was done very quickly and good

Customer Service

Very professional staff

My Experience

Likely to Recommend

They are still the best in my book.

Repair Quality

I am satisfied with the work on my truck. Regina was a pleasant person to greet and assist you. Thank you.

Customer Service

The comoany with the new owner. Still run the same. Excellent customer service and always kept you informed. Thank yo

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Audrey was amazing through the whole process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quick and easy

Customer Service

Amazing and wonderful service

Returned Clean

My Experience

Outstanding work as well as customer service. Will return for future endeavors, should they occur. 5 stars.

Likely to Recommend

Repair Quality

The work was fast and professional

Customer Service

Excellent. The ladies in the office were very kind and professional

Returned Clean

My Experience

Everyone was so courteous and eager to help with my claim..I’ll continue to use HCBS in the near future and will refer my friends to them..

Likely to Recommend

For 10 years never a let down always so professional.

Repair Quality

Very courteous and professional.

Customer Service

Their knowledge about vehicles so professional.

My Experience

Audrey Herrera gave us the greatest attention and was very helpful throughout the whole process she kept us informed on what was going on as promised 😀 🙂 hats off to her and the complete staff at Harris County body shop 👏

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I trust them!

Likely to Recommend

Repair Quality

Customer Service

See you next time!!

My Experience

From start to finish, the entire process was smooth and seamless. I worked with Audrey, and she was absolutely amazing informative, helpful, and she even went above and beyond by meeting me on a Saturday so I could retrieve my vehicle. The repair shop also did an excellent job on my car; it looks as good as new! I truly appreciate the great service and highly recommend them.

Likely to Recommend

Repair Quality

Customer Service

Audrey was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Audrey is a great representative for Harris County Body Shop. She was very professional and courteous. The service at this shop with the repair of my vehicle was very prompt and done to my satisfaction.

Likely to Recommend

Repair Quality

Pleased with repair promptness and quality

Customer Service

Audrey is a great customer service representative.