Hart Motor Co.

4.5 (712reviews)
92%
1361 E Main St,  Salem,  VA  24153

In operation 89 years.

Hart Motor Company Family owned business that has been the Hart of the Valley since 1937. Our goal is to provide high quality repairs on a timely basis. We are a one stop facility from collision repair, mechanical repairs, and Sales.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (712)

Likely to Recommend

Repair Quality

Logan did a great job and his work looks great. Mitzi communicated at all times. Very good experience. Took a little longer than I thought But overall good experience

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very disappointed with the lack of communication I got about my vehicle. I texted so many times and got no response. Then when I picked up my vehicle today, the scratch on the back of the vehicle had not been fixed like we had discussed so many times. I am so upset about how everything was handled!

My Experience

They didn’t get the tape off of the hood like they said they were supposed to do

My Experience

Likely to Recommend

Absolutely!

Repair Quality

Mitzi,Chad and team were absolutely wonderful to work with! I am 100% satisfied. They went over and Beyond to make sure that everything was taken care of that my needs were met and my jeep was restored. Hart Motor's definitely has the right people working for them. Thank you again!

Customer Service

Highly recommend

My Experience

Likely to Recommend

Repair Quality

First time with you an I was nervous cause it took me a month to even get in not happy then 16 days to repair was happy to get my car back the work was great my truck look like brand new thanks Hart

Customer Service

Likely to Recommend

With the increase in price, almost a 1,000 dollars, how can I send my friends to you. Other places were more expensive in their estimate, but you surpassed their estimates after you got my car in the shop.

Repair Quality

The change in price has me concerned. I realize the insurance is paying for this, but you should have stuck with the original price.

Customer Service

Once again, nothing was communicated to me about a price increase. We were not given any written materials about our repair. These were sent by email 2 days later.

My Experience

Thank you so much for a job well done

Likely to Recommend

Repair Quality

The only issue is the car is listed under my name and not my husband's

Customer Service

My Experience

Extremely satisfied with customer service and the work done. Thanks to all who handled my car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The repair process was stress free. The body shop communicated with our insurance company & informed us of the coverage & out of pocket expense. They continued to keep us updated on the progress of the repair & completed the claim as communicated. We are very pleased with the results. Thank you for your professionalism & expertise!!

My Experience

Kept me informed throughout the process

Likely to Recommend

Repair Quality

The van looks great and the people were pleasant to work with

Customer Service

Chad is amazing!!

My Experience

We have used Hart for all our auto/truck repairs for years. Mike and his team are very knowledgeable and do a great job. I am very pleased with the end result for my truck.

My Experience

Mike did very good job. Thanks

Likely to Recommend

Repair Quality

I looked over the repairs and everything looked really good I'm very satisfied with heart Motors and the repair Body Shop

Customer Service

Very courteous women and also with the estimators also very courteous people

My Experience

My Experience

Yes Satisfied

Likely to Recommend

Yes,recommend

Repair Quality

Customer Service