Hart Motor Co.

4.5 (720reviews)
92%
1361 E Main St,  Salem,  VA  24153

In operation 89 years.

Hart Motor Company Family owned business that has been the Hart of the Valley since 1937. Our goal is to provide high quality repairs on a timely basis. We are a one stop facility from collision repair, mechanical repairs, and Sales.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (720)

My Experience

Very pleased with the level of professionalism of the entire team. The were so helpful from the beginning of the process to the end.

Likely to Recommend

Repair Quality

Superb customer service

Customer Service

Excellent staff and wonderful customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I love the service you provide , To me Hart Motors do an excellent service and job, Thank for a job well done!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I worked with Mike Byrd and he was awesome, kept me informed the entire time my van was being fixed. Hart folks are the best. Miss Helen who checked me out was so sweet! Thanks for all the hard work!

My Experience

Outstanding service all around. The technician that repaired my car did an outstanding job. I appreciate everything they did!

Likely to Recommend

If you want your car repaired right & experience outstanding customer service Hart is the place to have your vehicle repaired

Repair Quality

Excellent service & top notch quality workmanship. Hart truly takes care of their customers from start to finished

Customer Service

Excellent customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Nice people

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

The customer service I received at the beginning was excellent, however, by the end it was essentially nonexistent. On a Friday my place of employment was called but my cell phone, nor my husband’s cell phone, was not called. When I returned the call on Monday morning I was asked to leave my name and number. No one called me back. On Wednesday, my husband stopped in to check on it and we discovered the car had been done for several days. I had called at the end of June to ask about my inspection sticker, which expired on 6/30. The person who answers the phone at the body shop stated they would have the inspection done when I picked it up. It was not done and I will be going back to take care of that.

Returned Clean

Likely to Recommend

Repair Quality

The work done to my vehicle was correct and done as promised. I get all my vehicles serviced at Hart Motors. I would definitely recommend them to anyone needing service or collision work

Customer Service

Returned Clean

Likely to Recommend

If they treat everyone the way they treated me, they can't go wrong.

Repair Quality

Total professionals

Customer Service

Top notch

My Experience

I really appreciate the work and driving away in a clean truck.

My Experience

The job looked really good and like there hadn't been any damage. The new bumper was of quality and they even put new deer whistles back on the new bumper. Really happy with the work thank you guys so much.

Likely to Recommend

Repair Quality

Nice and the work was really great

Customer Service

Returned Clean

My Experience

I liked the way that I was kept informed about the progress of the repair to my Ford Escape,and the repair was completed on schedule.

Likely to Recommend

Repair Quality

Customer Service

The car looks fantastic like it never happened

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service and very nice personal, the updates were helpful and informative, thanks so much 😁

Likely to Recommend

Repair Quality

Great service 😊

Customer Service