Hart Motor Co.

4.5 (712reviews)
92%
1361 E Main St,  Salem,  VA  24153

In operation 89 years.

Hart Motor Company Family owned business that has been the Hart of the Valley since 1937. Our goal is to provide high quality repairs on a timely basis. We are a one stop facility from collision repair, mechanical repairs, and Sales.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (712)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My car looks beautiful. Thank you.

My Experience

Very nice work and service. Thanks

My Experience

The trunk Door has a gap on the left side, and the rear window is not heating up when I press the button.

My Experience

Likely to Recommend

Repair Quality

Customer Service

I appreciated how they kept me updated on the work. I also appreciated that when they took the bumper off and noticed something was loose, they decided to order a new bumper to make sure the work was done correctly.

Likely to Recommend

I have always and will continue to recommend Hart due to several employees and Carl for always making things right and being so kind each time I come in. I can take my car to get detailed. Its more important to have an honest shop with honest employees.

Repair Quality

Repair was faster than they expected; everyone was very courteous and kind; overall process was fairly easy and not as stressful as expected. A little disappointed in the condition my car was returned to me as far as it looking like they took both doors off and left wide open while they sanded right next to it.

Customer Service

Returned Clean

My Experience

Staff at the BS was extremely pleasant to work with, thank you. Just p/u my car today, The work looks good, paint job looks nice and the cleaning of my vehicle was excellent. I will recommend Hart Body Shop

My Experience

Everything was explained plainly and the work was exemplary.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I would like to take a moment to express my sincere appreciation to HART Motor Company for the outstanding service I received after my recent rear-end accident. From start to finish, the entire team treated me with professionalism, patience, and genuine care. The head mechanic, Mike, went above and beyond to make sure my SUV was repaired properly. He showed real concern for my situation and remained exceptionally kind and understanding throughout the entire process. What stood out the most was his perseverance—he did not settle until he located the correct parts and ensured they fit my vehicle exactly as they should. That level of dedication truly meant a lot to me. I also want to recognize Ms. Helen and Janet, who were both incredibly warm, helpful, and attentive. Every interaction I have had at HART Motor Company over the past eight years has been positive, and this experience only confirmed why I continue to trust them with my vehicle. It is rare to find a company that combines technical excellence with such sincere customer care. I am extremely pleased with the repairs and grateful for the compassion shown to me during a stressful time. I will absolutely continue to be a loyal customer and highly recommend HART Motor Company to others.

My Experience

Keep up the good work.thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Among all of the great benefits, great service we received (there was a snafu that seems to have been rectified)….. just can’t give them a hundo. I have no problem rating my experience at a solid 98%. That’s pretty stinking good. I would recommend taking your vehicle there for collision reasons. I would myself use them again. Thanks to Hart!

Likely to Recommend

No complaints about Hart at all. All State is a different story.

Repair Quality

Customer Service

I would give Mitsy at least a15! She was titanous to move the repairs forward when All State was being non responsive

My Experience

It was an excellent experience from start to finish. I would HIGHLY recommend your establishment to my family and friends.

Likely to Recommend

I would highly recommend my family and friends for such superb workmanship

Repair Quality

I would highly recommend HART to my family and friends.

Customer Service

Customer service was very pleasant to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The vehicle looks great and was ready before the date they said. Everyone was very helpful.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did an excellent job.I really appreciate

Likely to Recommend

Repair Quality

Did it very good job nice service

Customer Service

My Experience

Good work and completed earlier than expected. Also communication throughout the process was greatly appreciated.