Hart Motor Co.

4.5 (716reviews)
92%
1361 E Main St,  Salem,  VA  24153

In operation 89 years.

Hart Motor Company Family owned business that has been the Hart of the Valley since 1937. Our goal is to provide high quality repairs on a timely basis. We are a one stop facility from collision repair, mechanical repairs, and Sales.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (716)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m always very pleased with and work and customer service that Hart has provided.

Likely to Recommend

Repair Quality

Im very much pleased with the quality of the work and the service that was given to me while my car was being worked on. I will always recommend Hart Oldsmobile to those that are looking for excellent service done on their vehicles.

Customer Service

Im very much pleased with the quality of the work and the service that was given to me while my car was being worked on. I will always recommend Hart Oldsmobile to those that are looking for excellent service done on their vehicles.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very friendly staff

Returned Clean

My Experience

I have been a customer for 20 years or more. Chad has been the manager the entire time. He always ensures that the customer is taking care of. Les Wilder he does the appraisal. You will never meet a better guy to take of you. I absolutely love these guys they are like family. Janet she is amazing also. Thank you for having these guys they are the reason I keep coming back. Your people makes your business. They make you successful or cause a business to fail. I will continue coming here forever.

My Experience

The repair was done perfectly and was completed ahead of schedule

Likely to Recommend

Repair Quality

The work was done perfectly and ahead of schedule.

Customer Service

Nice to deal with

Likely to Recommend

Repair Quality

Customer Service

Repairs Done in a timely manner!

My Experience

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Repair Quality

Customer Service

My Experience

Customer Service keeps you informed! You have an awesome team

My Experience

Back wiper does not work, side pieces on outside to spoiler not fitted correctly, inside panel on back window not on correctly, screws stripped.was told of additional supplemental at pickup that I had not been told about, now dealing with other ins to hope to get paid for, as we had already settled.

Likely to Recommend

Repair Quality

Thanks to everyone that assisted me.

Customer Service

Thank you

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Mitzi was great. Everyone was kind and helpful.

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Repair Quality

Customer Service

Returned Clean

My Experience

I am very satisfied with the staff I dealt with. Mike kept us informed of progress and was good to deal with. I am disappointed in the outcome since this was a very new car I thought I would take it to where I bought it hoping to get it back looking new. I am not totally pleased with the way the trim fits around wheel well and the bumper meets the rear quarter panel. Mike made effort to correct when we picked the car up but for close to 5 grand I guess I was looking for perfection Ed Heath

Likely to Recommend

I tell everyone not to bring anything there as the repair takes too long. Several times I was told one thing and then when I called back, they completely changed it.

Repair Quality

It wasn't the repair per se but how long it took and the attitude of one of you staff members.

Customer Service

Chad was very arrogant, condescending and rude each time I spoke with him.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Nothing was missing. Why was everything pulled out of the dash board?

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Repair Quality

Customer Service

Returned Clean

My Experience