Harvey Collision Center

4.7 (769reviews)
92%
3801 Lapalco Blvd,  Harvey,  LA  70058

In operation 36 years.

Our goal is to provide high quality repairs to all of our customers. we provide a high level of communication throughout the repair including text and email messaging with our customers

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (769)

My Experience

Look's very good after repairs!

Likely to Recommend

Repair Quality

10. Great job

Customer Service

Returned Clean

My Experience

Likely to Recommend

I did recommend Harvey Collision Center to friends I mentioned Harvey Collision Center on Facebook too.

Repair Quality

Awesome Job Harvey Collision Center Rocks

Customer Service

The customer service is definitely a good team Mr.Edwin walked me through the whole process, he give a customer service satisfaction 100%.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome service

Customer Service

My Experience

Mr.Ed was super fast and above his job to get me my car back I would recommend Mr.ed in a heart beat

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast and updated often

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone seemed to be very wonderful.Oh, we're having a help.What's your name

Likely to Recommend

Repair Quality

Paint, John, look beautiful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They took too long for me to get my car back, had I known that it would take that long for the part to come in , I could have kept my car until the parts came in.

Returned Clean

My Experience

I appreciated all the updates, via texts. People were very nice and accommodating with me. Every time I called, I spoke to an actual person. When I picked up the car, Mr Ed was very patient in showing us what was done and he answered all of our questions .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The internal communications was terrible on the estimate date of completion. The completion date move 3x times which created a lot of frustration for me and my family. Additionally, there were some small blue spots on paint job, so that wasn't completed. So, overall I was not satisfied and with a F rating.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The young lady that handled my service was exceptional. I am so sorry I can’t remember her name, but when ever we communicated both in person and on the phone she remember my name. Very professional and most of all for me as a senior citizen it Was her patience, and her kind and warm spirit.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It's hard to quantify this with an average number because the repairs and bodywork was finely done thus far yet I was dissatisfied with the level.of communication in the process, the repaired missed a minor replacement which takes me back for an installation and eventhough the paint and replacements match and fit satisfactory, i fone clearish spray specs all over they paint of my car.

Customer Service

It was fine a detailed.when I got my car back and went through the items, but it was frustrating because there where some days that I couldn't get through by phone and did not know the state of my car. I got automated messages that stated the car was going to be ready for one date but the reality was that it took a week longer and half the time I called I could get in touch with the person in charge of the updates and information of my car. That was unsettling.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean