Harvey's Collision Centers #4 - Allen
As Dallas’ oldest collision repair and paint shop, Harvey’s has operated since 1956. Our Allen location is conveniently located between 75 & McDermott. All of our repairs are backed by the Harvey's promise of quality collision repair. We have built a premier reputation by providing a boutique repair experience and focusing on exceptional service. We are I-CAR Gold Certified and we guarantee all repair work with a written Lifetime Warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you so much for the great service. Everything was handled professionally, and I’m very happy with the repair.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am impressed with the job that Harvey’s did on my repairs after someone rear ended me. I’m always nervous about the quality of the finished product, but I’m thankful they took care of my car. I’m also very thankful for their communication and trying to accommodate my crazy schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Unfortunately, I have 2 cracks in the paint where one of the repairs were made that I noticed less than 24 hrs later, and there is some rattling coming from the back that is louder when the vehicle is sitting idle. The warranty is great, so I trust it’ll be taken care of, but as a busy high school teacher and director of 2 dance teams.. having to bring her back in is inconvenient. I’d rather the time be taken initially to assure quality, especially in an already inconvenient situation.
Customer Service - 5.0/5.0 -
Communication and customer service were AMAZING!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys are very professional, quick and pay attention to your needs. Also got out of the way to make your appointment and time comfortable. I highly recommend Harvey Collition Work shop. Thanks guys
Customer Service - 5.0/5.0 -
They update me on each stage of the repair
My Experience - 5.0/5.0 -
The professional and courteous service was greatly appreciated!
Likely to Recommend - 5.0/5.0 -
Awesome team!
Repair Quality - 5.0/5.0 -
I had annoutstanding experience with Brad at Harvey’s Collision. From the very first call, he was professional, empathetic and incredibly knowledgeable. What impressed me the most was his responsiveness - every question I had was answered quickly and thoroughly. He truly went above and beyond.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good service and promt communication
Customer Service - 4.5/5.0 -
Very welcoming and professional.proxess explained very well.
Returned Clean
My Experience - 0.0/5.0 -
I do see that the red indicator in the back with headlights on is not working.. This is not acceptable and this supposed to be a basic check as it will lead to major safty issue. And not sure how your team missed it..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The repair was done well, and it was an easy process.
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful. They routinely kept us informed of progress on the repair, which was appreciated.
My Experience - 5.0/5.0 -
Best experience ever.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Good job, good customer service
My Experience - 0.0/5.0 -
The repairs seem to be fine, but it was after the repairs were completed that my experience took a dive. I had arranged to pick up my car between 12-1 on Saturday 11/22. I returned the rental and sat at Harvey’s to wait the full hour before having someone return me to my house. There was no direct number to call, nor was I contacted about a delay or reschedule of pickup time. I was contacted a while later about coming back to pick up my car. All that was said was “my apologies on the timing.” Due to other commitments and only having one car, this was not possible. The car was returned to my home and my husband tried to pay for our deductible, but was told it was not needed. Monday, I received a text that we did need to pay our deductible and could I come back to the office. I stated that was not possible and again mentioned my long wait time on Saturday. I also said that I was not comfortable providing my CC over the phone and could mail a check. I was texted early Tuesday that the person could come pickup a check which I left outside for them. Then Wednesday. My husband was following me and I noticed the right lights were not working on the Honda. I texted the number immediately and got the after hours message. He was able to determine when he got home that the lefts WERE LEFT UNPLUGGED. I have no idea how this even happens - are the vehicles not checked to be fully functioning before they are released? I had super high hopes based on the experience I had at drop off but these incidents have left a very sour taste in my mouth.