Haws Auto Body Inc.

4.9 (921reviews)
98%
3482 Golden Gate Way,  Lafayette,  CA  94549

In operation 43 years, 24 years at this location.

Haws Auto Body was founded in 1983 as the leader in quality automotive collision repairs. Working from its inception primarily on BMW’s, Haws Auto Body quickly became recognized as one of the highest quality repair facilities in the San Francisco Bay Area. We know that you have a choice when it comes to automotive repair facilities. Be assured that at Haws Auto Body, we will treat your car as if it is our own and restore it to it’s pre-accident condition. We work with all insurance companies to restore your car to it's original condition. Using the finest materials and equipment available, such as PPG paint, Wurth sealers, Spray Bake, and Global Refinishing Solutions®, to get you back on the road fast.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (921)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and making stressful collision situations feel manageable. Communication stands out as a key strength, with customers appreciating proactive updates throughout the repair process. Timeliness is generally well-regarded, with several customers noting early completions, though some mention delays due to parts availability. Customers also frequently highlight the complimentary cleaning and detailing of vehicles as a pleasant surprise. A few customers noted areas for improvement, including occasional delays in communication, parts-related setbacks, and isolated quality concerns, all of which were mentioned directly in their feedback.
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"Haws is simply the best team consistently doing the best work with a smile. I won't go anywhere else in the East ..." Read more
"... what needed to be done and gave me a clear estimate. The quality of work is outstanding. Pricing was fair and matched the estimate with no surprise fees. They ..." Read more
"... asking, get things done as quickly as they can and their work is flawless. Hard to do better than that." Read more
"... have to go to an auto body shop for repairs, but the seamless and friendly interactions, direct communication and transparency made my repairs one less thing to ..." Read more
"Quality of repair is superb. Guarantee on workmanship is reassuring."
"It was wonderful the way they kept me in the loop. Calling and confirming the parts were in, calling and giving me an exact time to pick it up I never felt like ..." Read more
"Constant communication prior to and during the repair kept me informed of how it was going, all unexpected issues ..." Read more
"Always thinking of me! They call when something is happening to keep me informed"
"Their level of communication is fantastic and consistent."
"The customer service was great - lots of follow up and transparency about what was happening."

Likely to Recommend

I am a repeat customer myself.

Repair Quality

Customer Service

Excellent communication from Taylor explaining the process and progress for fixing my vehicle.

Returned Clean

Likely to Recommend

Repair Quality

When I took my car in, I was told they will replace the parts, couldn’t be paint, it was going to be ready in a couple hours. Took almost a week, I have to take it back. The job wasn’t clean, I’m waiting still in the parts. My car it is not finish jet.

Customer Service

My car it is not ready.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I’d rate it higher if the scale allowed me to! And they had to deal with State Farm🙄

Returned Clean

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Repair Quality

Great customer service!!

Customer Service

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Customer Service

Excellent communication!

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Repair Quality

the repair could not be more beautiful

Customer Service

Arturo is a 20 out of 10! He is responsive, warm, professional, clear, collaborative, friendly and exceeds expectations.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

You are an excellent business.

Customer Service

Returned Clean

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Excellent service and hospitality!

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Amazing customer service. Highly recommend!

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Customer Service

Excellent service

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Highly recommend

Repair Quality

I couldn’t be happier with the experience at this auto body shop. The staff is professional, friendly, and efficient. They explained what needed to be done and gave me a clear estimate. The quality of work is outstanding. Pricing was fair and matched the estimate with no surprise fees. They even handled all the insurance coordination smoothly. Highly recommend and will definitely refer family and friends.

Customer Service

Outstanding

Returned Clean

Likely to Recommend

Repair Quality

Carlos was an outstanding customer service rep. Everyone was very helpful and professional. They even arranged for a cab ride for me to the car rental location.

Customer Service

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Repair Quality

Excellent work getting my 2020 Tesla Model 3 fixed after a hit-and-run. Carlos kept me updated the whole way through and made the insurance process painless, and the bodywork came back flawless — perfect panel gaps and paint match. Thanks to Mike for running a shop that clearly cares about quality and communication. Highly recommend if you want honest, top-notch work.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Body yes

Repair Quality

Last year your garage done body work and supposed do alignment for my Tesla model Y, the alignment was not done right which effected two tires in the back , two weeks ago discussed about the alignment with Lious , when you had to fix another body damage, he promised that it will be done and never happened again , so left your shop very upset and unhappy when I picked up my car , this caused me alignment fixing and two tires

Customer Service

Returned Clean