Haws Auto Body Inc.

4.9 (913reviews)
98%
3482 Golden Gate Way,  Lafayette,  CA  94549

In operation 43 years, 24 years at this location.

Haws Auto Body was founded in 1983 as the leader in quality automotive collision repairs. Working from its inception primarily on BMW’s, Haws Auto Body quickly became recognized as one of the highest quality repair facilities in the San Francisco Bay Area. We know that you have a choice when it comes to automotive repair facilities. Be assured that at Haws Auto Body, we will treat your car as if it is our own and restore it to it’s pre-accident condition. We work with all insurance companies to restore your car to it's original condition. Using the finest materials and equipment available, such as PPG paint, Wurth sealers, Spray Bake, and Global Refinishing Solutions®, to get you back on the road fast.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla
Volkswagen

Reviews (913)

My Experience

Appreciated the concern the team showed for the disruption caused by giving up a vehicle for several days. As busy the shop was, I felt that my car was getting service as quickly as possible. Thanks!

Likely to Recommend

Repair Quality

Great job. Professional service with good communication. Thanks!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Luis (our main contact) and Liz (front desk) were our only contacts at Haws. They were both fantastic! They were helpful, kind, and professional. Whenever I had any questions, they were quick to get back to me. When I received the car back, it was in amazing condition! Thank you for the great service!

Customer Service

Returned Clean

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Repair Quality

Work was well done, in time and consistent with the estimate

Customer Service

Returned Clean

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Repair Quality

Appreciate extra efforts to get my car done early! Looks great.

Customer Service

More proactive communication about status would be helpful.

Returned Clean

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Repair Quality

Parts availability made the repair process difficult, but Haws seemed as much a victim as I was.

Customer Service

Haws failed to notify me that a part had not arrived before I drove over to drop off my car.

Returned Clean

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Repair Quality

Excellent services, Thank you

Customer Service

Excellent services, thank you

Returned Clean

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Repair Quality

Looked at car and gave no indication that it would take a week. Brought car in after getting friend to drive me home and told me then it would be a week. I walked out.

Customer Service

When I returned with car and Enterprise was car rental. I had asked due to my age something that perhaps I would be more familiar with. Person in charge said sure. I got there they did not even know I was renting a car and brought out an Infinity Sport model. Dandy

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Very professional, kept me updated and returned calls quickly, straight forward, fair, and generally pleasant to engage with! Thank you!

Customer Service

Returned Clean

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I was very happy with everything

Repair Quality

Excellent work and great service!!!

Customer Service

Liz is very friendly and helpful. Everyone was!

Returned Clean

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Repair Quality

Customer Service

Only area for improvement would be to contact that day. I realize part delays are typical these days. A quick message that parts haven't arrived would be great.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Office did not call me and keep me updated on when my car would be done like they said they world. I always had to call myself to see what was going on with it.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Excellence is the norm with Haws! High quality workmanship with excellent customer service.

Customer Service

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We have always been pleased with your work

Repair Quality

Still waiting for a part, but that’s Honda’s fault.

Customer Service

Everyone was most helpful and cheerful

Returned Clean

Likely to Recommend

The best, most efficient and super considerate staff.

Repair Quality

I am extremely satisfied, your staff, customer service, quality of the repair were above and beyond excellent!

Customer Service

I was kept informed of all the details. The care was ready earlier than expected.

Returned Clean

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Repair Quality

Customer Service

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Consistent good work

Repair Quality

Good work and very fast.

Customer Service

Good communication

Returned Clean