Hendrick Collision Center Northlake

4.6 (5,690reviews)
93%
10510 Twin Lakes Parkway,  Charlotte,  NC  28269

In operation 13 years.

Hi-line collision center. Factory trained technicians providing Certified Repairs for Mercedes-Benz, BMW, Lexus, Porsche, Land Rover/Range Rover, Mini, Tesla, Lamborghini, Jaguar and Acura.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jaguar
Jeep
Kia
Land Rover
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Ram

Reviews (5,690)

Likely to Recommend

Repair Quality

David provided amazing customer service. I am completely satisfied. My car looks great.

Customer Service

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Repair Quality

My car looks great!!

Customer Service

Corey, Anna and everyone were very friendly and always helpful

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Repair Quality

Customer Service

Devry and Anna provided excellent customer service throughout the entire process. They were incredibly patient, responsive, and helpful, taking the time to answer my questions and keep me informed every step of the way. Their professionalism and kindness made a stressful situation much easier to navigate. I truly appreciate them both and highly recommend Hendrick Collision!

Returned Clean

My Experience

My advisor David Oakley was very professional, informative and helpful throughout the entire process. If services are needed in the future I will be bringing my vehicles there. Thank you

Likely to Recommend

Repair Quality

First Class Service

Customer Service

David Oakley is top notch. Very professional

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My Experience

My Experience

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Repair Quality

Excellent communication throughout the entire process.

Customer Service

Great customer service.

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My Experience

My worst experience ever , I hope I don’t have to use your service ever again

My Experience

My Experience

There was only one thing I thought that could’ve been better that’s better updates during the process

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Customer Service

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Great people

Customer Service

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Likely to Recommend

I would definitely recommend Hendrick Collision Northlake. Devry and the team were professional, responsive, and helpful throughout the repair process.

Repair Quality

I had a great experience with Hendrick Collision Northlake. My advisor, Devry, was very helpful throughout the entire repair process. He worked closely with the insurance appraiser to get everything handled properly. I especially appreciate Devry and the team for taking the time to work through the approvals and making sure my BMW was repaired properly. They were responsive whenever I had questions. Thank you, Devry and the entire Hendrick Collision Northlake team, for the excellent service and support. I would definitely recommend them for BMW collision repairs.

Customer Service

I had a great experience with Hendrick Collision Northlake. My advisor, Devry, was very helpful and supportive throughout the entire repair process. He worked closely with the insurance appraiser to help move things forward. I especially appreciate the effort Devry and the team put into making sure my BMW was repaired properly and to the appropriate standards. Thank you, Devry and the entire Hendrick Collision Northlake team, for the excellent customer service and support. I would definitely recommend them.

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Repair Quality

David was amazing to work.

Customer Service

David was amazing to work.

Likely to Recommend

Repair Quality

I need to return to have a piece in the front checked as it appears to be out of place.

Customer Service

Returned Clean