Herb Easley Motors Inc.
NO ONE CAN BEAT A HERB EASLEY DEAL!!!!
- Free Estimates
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every thing was done in good timing .and everyone was very nice.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I will more than likely take my vehicle or refer others to a different facility. I chose Herb Easley Body Shop because I purchased my vehicle there and thought it would a quick process, as well as, being in good hands. However, it took longer than I ever expected with lack of communication.
Repair Quality - 4.5/5.0 -
Quality of the repair looked almost new when I picked up the vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Did a awesome job!
Repair Quality - 5.0/5.0 -
Awesome timely repair!!!!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
The quality was beautiful. Customer service-1. It took over 30 days to repair my car. My rental insurance company would Not extend the time over my limit. I had to pay 178.00 needlessly in my opinion. I will not utilize your business nor will I recommend you to anyone I know.
Customer Service - 0.5/5.0 -
See previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Sorry, I will not use HE after completion of this repair. The general state of the car repair did not show I was a customer that was significant. I will prolly buy at least 6 more Chevy products in my life time.
Repair Quality - 2.0/5.0 -
I do not have problems with necessarily with the customer service, however when I picked up the car and verified what was allegedly fixed, results are: insurance was charged for a 4 wheel alignment and when I asked for the spec sheet they could not provide one. Essentially, was not completed. When I looked at the car, HE associates marked a place on the tire where the rim was damaged it was not fixed or repaired nor reported to insurance. Again, marked by HE as a repair needing attention. The car was hit on left side and the steering is not working as it should easy to turn right very stiff to turn left. A four wheel alignment might have identified the steering problem or a good assessment of damage. Some areas where the damaged caused body panels to override other panels the paint damage was still there. The total cost of repair was & 5000.00. I was amazed that the car was not even washed still had deer hair in the tire bead. It should have been next to factory results. Any way, I assume the staff are good, I expected better repair on a Chevy trax which HE sells and should be able to repair. The Trax was there for three and a half weeks. Without a rush from me… I believe the repair was moderately over priced but that is between you and State Farm. I will follow up with my findings with State Farm. HE is on SF approved vendor list. Really, the damage by no means difficult to repair, that car is essentially plug and play. Replace the parts. By the commercials HE has on TV, I just expected better and should have received better repair. Hopefully, I will not have to raise ruckus. Jimmy Smith
Customer Service - 3.5/5.0 -
Staff are nice, however they still need to produce a good repair…
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thanks so much for your quality service work!!!!!!!!!!!!!!!!!!! I love it!
Repair Quality - 5.0/5.0 -
I loved the way y'all washed and vacuumed my car. That was so sweet. Thank you for everything
Customer Service - 5.0/5.0 -
Everyone was so upbeat and positive. They seem to work together like a team. You have a wonderful staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Accident repair was completed and looks wonderful and looks new again. We greatly appreciate all the professional technians and supervisors of the body shop who put in many hours of hard work. Excellent customer service. Thank you !
Customer Service - 5.0/5.0 -
Exceptional / outstanding customer service.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never again
Repair Quality - 2.5/5.0 -
Nightmare
Customer Service - 2.5/5.0 -
Addison and the young lady are amazing. Lewis is horrible to work with and Stare Farm had to call on conference call and tell him to have car fixed properly
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Probably will never take a vehicle back unless I absolutely have to
Repair Quality - 0.5/5.0 -
Was told my car would be ready and wasn’t in time manner. Ordered wrong parts and took several months to get right parts in and kept having to call and call