Heritage Body and Frame - Pond Springs
Located in North Austin , Certified and authorized for Tesla, Jeep, Kia, Hyundai, Nissan, Infiniti, and FCA. We provide auto body collision repair and refinishing. We work with almost all insurance companies, and in many cases, we work directly with them. We use PPG Envirobase water-based automotive paint at our collision centers. Mechanical auto body shop repair service including suspension damage, airbag replacement, computerized wheel alignments, and advanced automotive computer system reprogramming. Diagnostic service including airbag, check engine lights, ABS and traction control systems. We work on all EV Vehicles. We are close to the intersection of McNeil and 183 on Pond Springs, across from Maserati and Audi North Austin on Pond Springs. We are directly next to Dakota Springs apartments in North Austin.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were quick and looked great
Customer Service - 5.0/5.0 -
Orlando and Brian Welch were both great to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with Heritage. Job was done perfectly, can't tell it was repaired. Very happy with quality and detailed work performed. Repair / speed / customer service = A+. Excellent communications and customer service (worked with Isaac, extremely professional and helpful in providing guidance and update). Appreciate detailing the interior as well, nice touch and adds to overall satisfaction. Hope I don't have to, but will do business here again for any future repairs for sure. Thank you Isaac and Heritage.
Customer Service - 5.0/5.0 -
Excellent customer service. Clear communications and prompt responses. Worked with Isaac, very professional and helpful in explanations.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will have no problem recommending Adrian and the team at Heritage to anyone who is need of body work.
Repair Quality - 5.0/5.0 -
I was very satisfied with the way everything was handled.
Customer Service - 5.0/5.0 -
Adrian provided excellent customer service from the time we met, until the time my vehicle repairs were completed.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already let other Tesla owners know this is the place to bring your vehicle.
Repair Quality - 5.0/5.0 -
I will only use Heritage body and frame for any vehicle I have that needs repair. This is the best body shop in ATX hands down.
Customer Service - 5.0/5.0 -
Adrian let me know what was happening from parts being ordered to the end result. His attention to detail and me were fantastic.
Returned Clean
My Experience - 5.0/5.0 -
Fast and friendly service. Good communication
My Experience - 5.0/5.0 -
Great work. Great people
My Experience - 5.0/5.0 -
Thanks, I appreciate the frequent communications and updates.
My Experience - 5.0/5.0 -
Excellent work by the guys. Just one thing to note that the status on the site should be updated if delivery date is changed or the office is closed. I came out on the proposed delivery date and the office was closed for some reason. Just something to note. Other than that everything was great. Thanks
My Experience - 5.0/5.0 -
Good work and Alex was a p,easier to work with.
My Experience - 5.0/5.0 -
Easy to work with and very responsive. The repair work was excellent. Great job!
My Experience - 5.0/5.0 -
Jacob identified all the issues that needed to be addressed and worked them out with the insurance company. They finished off by detailing the car with a showroom look. At drive out my car looked immaculate. Great job all around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The timing was way off, from 4 days to a couple of weeks. I realize there were some problems that were not detected at the start and a holiday in the middle, so it may just be the way it had to be. So far the work looks good.
Customer Service - 5.0/5.0 -
Alex was a good communicator in general and pleasant to deal with.