Heritage Body and Frame - Pond Springs

4.9 (572reviews)
100%
12952 Pond Springs Rd,  Austin,  TX  78729
Bot
Shop AssistantSparkles

Located in North Austin , Certified and authorized for Tesla, Jeep, Kia, Hyundai, Nissan, Infiniti, and FCA. We provide auto body collision repair and refinishing. We work with almost all insurance companies, and in many cases, we work directly with them. We use PPG Envirobase water-based automotive paint at our collision centers. Mechanical auto body shop repair service including suspension damage, airbag replacement, computerized wheel alignments, and advanced automotive computer system reprogramming. Diagnostic service including airbag, check engine lights, ABS and traction control systems. We work on all EV Vehicles. We are close to the intersection of McNeil and 183 on Pond Springs, across from Maserati and Audi North Austin on Pond Springs. We are directly next to Dakota Springs apartments in North Austin.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru
Tesla

Reviews (572)

My Experience

Excellent all around. Having my car returned to me cleaned was a nice treat. You guys are very professional. Keep up the great work

My Experience

Completed repairs quickly. Thank you.

My Experience

Not your fault, but I had mechanical/computer problems which were beyond your scope.

My Experience

My Experience

My Experience

My Experience

My Experience

The work got done a couple of days earlier than estimated, which was a surprise, and the car looks great!

My Experience

No attempt was made to fix the rear defrost button which had been pushed into the control panel during the accident. I made the adjuster fully aware of the issue yet nothing was done to try to fix the button. Furthermore the front passenger side parking light and blinker are now not working when prior to dropping off the car the lights and blinker were functioning properly.

My Experience

Worst customer service I ever had. Will neve use this place. Thanks.

My Experience

From start to finish my experience was fantastic. Friendly, helpful staff, extremely great service and a job very well done. Thank you for everything!

My Experience

My Experience

Quality work. Young lady at front desk was great, always remembered me and spoke fondly to my son.

My Experience

Very helpful and courteous

My Experience

I l was very satisfied. I took my car in after I was rear ended and they were very helpful in getting my car repaired and also getting me in a rental. I would highly recommend heritage to anyone

My Experience

My Experience

Fantastic!!!

My Experience

My Experience

Very courteous,professional people and high quality results. KUDOS to all.

My Experience

A little confusion about when car would be ready, as I was not called after talking to Nathan about one additional part put on. Found out when I called back late afternoon that it was complete. Just small communication issue. Repairs looked great.