Heritage Body and Frame - Pond Springs
Located in North Austin , Certified and authorized for Tesla, Jeep, Kia, Hyundai, Nissan, Infiniti, and FCA. We provide auto body collision repair and refinishing. We work with almost all insurance companies, and in many cases, we work directly with them. We use PPG Envirobase water-based automotive paint at our collision centers. Mechanical auto body shop repair service including suspension damage, airbag replacement, computerized wheel alignments, and advanced automotive computer system reprogramming. Diagnostic service including airbag, check engine lights, ABS and traction control systems. We work on all EV Vehicles. We are close to the intersection of McNeil and 183 on Pond Springs, across from Maserati and Audi North Austin on Pond Springs. We are directly next to Dakota Springs apartments in North Austin.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I truly appreciate 1) the regular updates, 2) Jacobs super friendly and respectful manners, and 3) his willingness to deliver the car to our house (my wife had undergone foot surgery precluding her being able to help).
My Experience - 5.0/5.0 -
I'm so very happy with my expirience. Dealer with Jacob and Cody every time I called and they were both promptly helpful Every single time.
My Experience - 5.0/5.0 -
Jacob was great - it was very stressful to have to deal w a collision on my brand new Tesla but he was very kind and made the experience a good one and I was delighted that my car was ready 10 days ahead of the initial schedule. Thank you!!!
My Experience - 5.0/5.0 -
Communication about the progress of the work was wonderful and our car looked great when finished.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex did a very great job getting my vehicle repaired and getting the supplemental insurance approved. Thank you for doing a fantastic job!
My Experience - 5.0/5.0 -
Thanks for a job well done. My vehicle was detailed to perfection.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Jacob and the entire Heritage team was outstanding. The car looks beautiful and I appreciate your completing the work early so I didn’t have to pick it up the day I was having a difficult heart test. Thanks again, David
My Experience - 5.0/5.0 -
Staff was great, this is the second time I have brought the truck here for working and a great job was done by all. Updates as things progressed were spot on. Will come back if I need to have work done again!
My Experience - 5.0/5.0 -
Jacob was wonderful, was very professional, updated me on all progress with my car. Was completely honest and trustworthy. This was my first experience with this company and I will be back! My car looks amazing and I can't thank you enough for how great it looks! Thank you for coming though on your word, as well as being honest and following up with me! Was a great experience~
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jacob was extremely friendly and informative throughout the entire process, which I really appreciated! The team at Heritage did an excellent repair job and made my car look brand new!! I really felt taken care of and appreciate the efforts Heritage went through to make me feel like a valued customer. Thank you all so much!