Heritage Body and Frame - Pond Springs
Located in North Austin , Certified and authorized for Tesla, Jeep, Kia, Hyundai, Nissan, Infiniti, and FCA. We provide auto body collision repair and refinishing. We work with almost all insurance companies, and in many cases, we work directly with them. We use PPG Envirobase water-based automotive paint at our collision centers. Mechanical auto body shop repair service including suspension damage, airbag replacement, computerized wheel alignments, and advanced automotive computer system reprogramming. Diagnostic service including airbag, check engine lights, ABS and traction control systems. We work on all EV Vehicles. We are close to the intersection of McNeil and 183 on Pond Springs, across from Maserati and Audi North Austin on Pond Springs. We are directly next to Dakota Springs apartments in North Austin.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jacob was very helpful and very nice guy!! My car looks new:) He is professional. Thanks you so much!! Heritage Body Shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Heritage B&F did a fantastic job on the paint repair, much appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It looks like a new car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Alex was great with the customer service. I have communicated to him that the quality control needs improvement. I have a scratch on a newly painted bumper. But I just want my car back.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Friendly and knowledgable staff. Keep up to date and in communication throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Adriann provided a stellar experience. Excellent customer service, timely communication, patient, thorough, going above and beyond any expected level of service every step of the way. Based on my experience with my tesla, i would say he is and has been integral to obtaining tesla certification. Thanks again!
My Experience - 5.0/5.0 -
I was very pleased with how quickly the work was performed, the quality of the repair, and how the car was cleaned on the inside and outside. Thank you for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service and work on my car. Thank you.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys made this really easy and the work is top notch. On time and was kept informed. I had recommendations by others to go to you and they are spot on! Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am currently waiting for a replacement door panel to repair damage caused when it was put back on the car. Secondly, although it has been repaired I was also notified that my vehicle was dented during the detail processes.
My Experience - 5.0/5.0 -
Besides still calling me Kenneth after I told multiple people there that my name is not Kenneth it is Tanner you guys did an incredible job. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Everyone keeps calling me Kenneth even though I’ve told everyone I’ve spoken to that my name is not Kenneth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes, I was completely satisfied, especially with the "Great" customer service and attentiveness your Advisor, Jacob, was! You need more employees like that. I advise to commend him by giving him some type of raise, seriously. He was really great! Thank You!