Heritage Body and Frame - Pond Springs
Located in North Austin , Certified and authorized for Tesla, Jeep, Kia, Hyundai, Nissan, Infiniti, and FCA. We provide auto body collision repair and refinishing. We work with almost all insurance companies, and in many cases, we work directly with them. We use PPG Envirobase water-based automotive paint at our collision centers. Mechanical auto body shop repair service including suspension damage, airbag replacement, computerized wheel alignments, and advanced automotive computer system reprogramming. Diagnostic service including airbag, check engine lights, ABS and traction control systems. We work on all EV Vehicles. We are close to the intersection of McNeil and 183 on Pond Springs, across from Maserati and Audi North Austin on Pond Springs. We are directly next to Dakota Springs apartments in North Austin.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was impressed with how clean my car was each time I picked it up from you guys - cleaner than when I brought it in! :) Also, I appreciate how quickly you made the repairs (in one day instead of three as estimated). Sandy
My Experience - 5.0/5.0 -
Although I know this wasn't entirely under your control, but 2 months for the repairs to be completed was soooooo long.
My Experience - 5.0/5.0 -
Team was great. Very responsive and helpful working through the process. I have recommended Heritage to friends and will come back if the need arises.
My Experience - 5.0/5.0 -
This was a really involved job and I was a little nervous b/c not many people work on Tesla’s. They were amazing - very straightforward and kept me updated the whole time. I would not hesitate to use them again! Maggie
My Experience - 5.0/5.0 -
Wonderful customer service, excellent work and I was genuinely delighted and surprised by the inside and out clean!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the work done on my vehicle. Jacob made the process very smooth from start to finish. I would highly recommended using Heritage Body and frame.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
From the estimate to the completion of the repair Jacob was phenomenal. Incredibly polite, through and communicative. The system provided updates throughout the process. Upon pickup the car looked brand new. The repair was spot on. I was so impressed, I called Jacob on the way home to tell him that I have never picked up any car from repair that was so clean. I really appreciate as I was leaving in 2 days for a long car trip and didn't have to have it washed. Thank you so much.
My Experience - 5.0/5.0 -
Very impressed with the work done. Excellent customer service and prompt updates about the status of the car were much appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Your front office employees were very professional. My repair was completed on time as promised. -Thank You!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new. It was clean inside and out.
Customer Service - 5.0/5.0 -
The customer service was great and they did a wonderful job on my car.
My Experience - 5.0/5.0 -
Great communication and updates along the way! My Jeep looked amazing inside and out afterward! Thank you!
My Experience - 5.0/5.0 -
I always get great and fast service and a job well done
My Experience - 5.0/5.0 -
The people there were very professional
My Experience - 5.0/5.0 -
Jacob was INCREDIBLE to work with. Never in my life have I had customer service to the level he brings. I'd keep him around and give him a raise, truly exceptional asset to your company. Steven