Herson's Collision Center

4.7 (3,660reviews)
94%
15555 Frederick Rd,  Rockville,  MD  20855
Bot
Shop AssistantSparkles

In operation 41 years.

Great environment to visit. We will always be available to help. Office Hours: Monday - Friday 7:30am-6pm Estimates Hours : Monday - Friday 7:30am - 5:30pm

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,660)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Keep up the good work!

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Returned Clean

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Repair Quality

Customer Service

My Experience

Ramiro was very knowledgeable and helpful throughout the whole process. He communicated everything in a timely manner. As a result, I was able to take my time and make the right decisions. You can tell he really loves what he does. It was a pleasure working with him.

Likely to Recommend

Repair Quality

Good work

Customer Service

Keep up with the good work

Likely to Recommend

Not that I know anybody lol

Repair Quality

Although I cannot offer an informed assessment of the repair because I have no expertise with regard to automobiles, the people with whom I dealt we’re highly professional and thoughtful, and I appreciate that. I can say that looking at the repair it appears to be returned to its original condition, which is a relief and appreciated.

Customer Service

As I said, the people with whom I dealt were professional and thoughtful and kind.

Returned Clean

My Experience

Thank you!

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Customer Service

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Repair Quality

Customer Service

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Repair Quality

Had a good experience working with Mr. Ramirez Gonzales and Team.

Customer Service

Great experience.

My Experience

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Customer Service

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Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

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Customer Service

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Detailing was exceptional. Texts gave wrong time for pickup, but minor issue.

Customer Service

Got conflicting instructions regarding rental car

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Repair Quality

Customer Service

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I can’t comment on price, as it was not my part of the deal, but the work was done very well, and good staff.

Repair Quality

Very professional and did a real nice job with a tough repair.

Customer Service

Customer service was great, but phone was down for payment of deductible so it took extra time

My Experience

The ceiling inside the car is dirty. The dents were not properly repaired. The paint has trapped dust particles and bubbles; it requires treatment. orange-peel texture

Likely to Recommend

I need to leave my car at the collision center for a longer time today.

Repair Quality

a long time to deliver a poorly done job

Customer Service

Buena atencion

Likely to Recommend

Repair Quality

Job well done

Customer Service

Very helpful