Herson's Collision Center
In operation 41 years.
Great environment to visit. We will always be available to help. Office Hours: Monday - Friday 7:30am-6pm Estimates Hours : Monday - Friday 7:30am - 5:30pm
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repairs were good and Yaser was great with keeping me updated. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Total satisfacción!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did an excellent job.Thank you for being detailed minded and caring about the end product and the customers satisfaction!!
My Experience - 5.0/5.0 -
Timely answering my questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely answering my questions and solving my problems
Customer Service - 5.0/5.0 -
Quickly answered my questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good services. No any issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only thing is that i have a warranty in that every time it seems that I try to use the warranty.There is some type of issue. The staff at the collision center did go the extra mile. I appreciate that. The work they do did look good.Only thing is that I would have thought that they would wash the whole car.
Customer Service - 5.0/5.0 -
The only thing is that i have a warranty in that every time it seems that I try to use the warranty.There is some type of issue. The staff at the collision center did go the extra mile. I appreciate that. The work they do did look good.Only thing is that I would have thought that they would wash the whole car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Herson’s Collision Center did a wonderful job of restoring my car to its original condition. I am very happy and grateful. Thank you.
Customer Service - 5.0/5.0 -
Everyone very professional and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Did not properly inspect the vehicle for additional damages prior to delivery
Customer Service - 2.5/5.0 -
Attention to detail
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was great! Took their time fixing my car, but it was worth it. It came out like nothing had ever happened. Erika’s communication and overall help was amazing!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Specifically find out things that they didn't fix and overall it took way too long to be disappointing of the final result
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Thanks for did good job
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Car looks great! It took a while but it was a big job! Persons people communicated with me throughout.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repairs took too long and there was a lack of meaningful updates on timing for getting my car back.
Likely to Recommend - 2.5/5.0 -
Repairs seem fine but not a good customer experience
Repair Quality - 2.5/5.0 -
Repairs seem fine but took too long with lack of communication on actual date car would be fixed
Customer Service - 1.0/5.0 -
Lack of communication regarding realistic costs and updated timeline for repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After a glitch, medical emergency, everything was great. I liked the texts showing the progress of repairs. Rosie was outstanding. USAA (their member hit my car) was not responsive and delayed the start of work. Rosie was on top of the issue and finally received correct paperwork. If not for her, I’d still be waiting for repairs because of USAA. The entire staff was kind and helpful. Explained in “layman” terms. The waiting room was clean and with items you’d like (beverage, tv, clean restroom, comfortable chairs). Car was clean inside and out when picking up car. Strongly recommend
Customer Service - 5.0/5.0 -
Outstanding