Herson's Collision Center

4.7 (3,629reviews)
94%
15555 Frederick Rd,  Rockville,  MD  20855
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Shop AssistantSparkles

In operation 41 years.

Great environment to visit. We will always be available to help. Office Hours: Monday - Friday 7:30am-6pm Estimates Hours : Monday - Friday 7:30am - 5:30pm

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,629)

My Experience

Great work done in a timely manner! One thing that could be improved, someone other than the original estimator should be able to find out about a given vehicle when a customer might call in! I had that experience, thankfully the Mgr found out for me in timely manner!

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It was mad in a good time fram

Customer Service

They were very helpful

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Did very nice work at the price of the estimate.

Customer Service

Everyone was very courteous and professional

Returned Clean

My Experience

Job well done, Yassar was amazing!! Thank you

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My Experience

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The rep I worked with Erica was amazing super responsive and super helpful. Would definitely recommend again.

Customer Service

The rep I worked with Erica was amazingly helpful

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They did a great job with the car and communicating with me throughout the process, even though it took a couple of days longer than originally expected.

Customer Service

Great communication

My Experience

Extremely friendly and knowledgeable appraiser. Explained everything thoroughly. The finished product was beautiful.

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Extremely kind patient service. High quality finish product

Returned Clean

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Very fast

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Excellent repair done in a reasonable time. Thank you!

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Customer service was responsive.

Returned Clean

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You all were awesome. Erika was fantastic to work with.

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I am very happy with the work that was done at Herson’s Collision.

Returned Clean

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The only caveat I have is that I don’t know enough about these things to be able to tell anybody with any confidence what such repairs cost the (median or the mean).

Repair Quality

To the best of my understanding, the repair went very well. Of course, I know next to nothing about cars, but I brought it to your collision center because that vehicle is a lease from Herson’s Kia. The people that I met and interacted with at the center or extremely thoughtful and kind. That means a lot itself.

Customer Service

As I sit on the previous comment, the people with whom I interacted were very thoughtful and responsive. And as I said, accounts for quite a bit.

Returned Clean

My Experience

Great job and very friendly and helpful!!!

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Repair Quality

Kyle and Ericka kept me informed during the entire time. I would use again!

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Returned Clean

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