Herson's Collision Center

4.7 (3,636reviews)
94%
15555 Frederick Rd,  Rockville,  MD  20855
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Shop AssistantSparkles

In operation 41 years.

Great environment to visit. We will always be available to help. Office Hours: Monday - Friday 7:30am-6pm Estimates Hours : Monday - Friday 7:30am - 5:30pm

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,636)

Likely to Recommend

Repair Quality

Excellent repair done in a reasonable time. Thank you!

Customer Service

Customer service was responsive.

Returned Clean

Likely to Recommend

Repair Quality

You all were awesome. Erika was fantastic to work with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I am very happy with the work that was done at Herson’s Collision.

Returned Clean

Likely to Recommend

The only caveat I have is that I don’t know enough about these things to be able to tell anybody with any confidence what such repairs cost the (median or the mean).

Repair Quality

To the best of my understanding, the repair went very well. Of course, I know next to nothing about cars, but I brought it to your collision center because that vehicle is a lease from Herson’s Kia. The people that I met and interacted with at the center or extremely thoughtful and kind. That means a lot itself.

Customer Service

As I sit on the previous comment, the people with whom I interacted were very thoughtful and responsive. And as I said, accounts for quite a bit.

Returned Clean

My Experience

Great job and very friendly and helpful!!!

Likely to Recommend

Repair Quality

Kyle and Ericka kept me informed during the entire time. I would use again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly, professional , and time-bound.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The body shop did an amazing job with repairing my CRV. The parts came in and completion of the work was done in a timely manner.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I felt that the work done was excellent and there was complete transparency when it came to what needed to be done and timeline.

Customer Service

I was always told what was needed and they explained any delays so there was no confusion.

Likely to Recommend

Very likely. Especially if you purchased or leased a car from Herson’s kia

Repair Quality

I am more than satisfied with the service. I am so happy I came back here for service. My very first accident ever someone just hit my car out of nowhere and I brought the car here for repair. They did a great job. Fast forward someone vandalized my car and stole all my tires and busted my window. I brought the car back here for repairs and they were very helpful. Gave me tips on how to try to avoid this happening again. Also working with the insurance company to ensure I get exactly what I was supposed to get as far as parts and service. The vandals also scratched my car significantly when stealing my parts. The paint job that was completed was amazing. My car looked brand new! I want to buy the team donuts or lunch one day for the great job. Thank you so much

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

My trunk seems to not work as well as it did.

Customer Service

Was dismissive on my concern for the trunk.

Likely to Recommend

Repair Quality

Repair was done quite quickly

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The Herson team did a great job with the repairs and door dings on my Truck. Great communication by Erica and the team. Scott Graham

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean