Herson's Collision Center

4.7 (3,638reviews)
94%
15555 Frederick Rd,  Rockville,  MD  20855
Bot
Shop AssistantSparkles

In operation 41 years.

Great environment to visit. We will always be available to help. Office Hours: Monday - Friday 7:30am-6pm Estimates Hours : Monday - Friday 7:30am - 5:30pm

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,638)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair was done very poorly. There is an obvious chip, and the paint job has white streaks in it. The work is unacceptable. The exterior and interior of my car are filthy. There is white dust all over my black interior. There are white marks on my upholstery that aren’t coming off. This is a brand new vehicle. I was told the manager would contact me on 12/26/2017, however I have heard nothing from Hersons. I am not remotely satisfied with the way my car was treated.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The pick up process took significantly longer than I had been told it would take. I was told it would take about 5 minutes. Apparently paperwork was not completely ready when I arrived and my tires were also not fully inflated due to the cold weather. It ended up taking about 25 minutes and if I had known that I would have come at a different time of day, not when I was rushing to get to work.

My Experience

My Experience

Very satisfied. Thank you for repairing our Honda much sooner than expected.

My Experience

The app is very good along with the regular messaging update. Herson’s Honda was and is my first choice.

My Experience

Great service from the moment I walked in the door. I also gave you a 5 star google review. Keep up the good work.

My Experience

Really very service. Thank you.

My Experience

My Experience