Herson's Collision Center

4.7 (3,638reviews)
94%
15555 Frederick Rd,  Rockville,  MD  20855
Bot
Shop AssistantSparkles

In operation 41 years.

Great environment to visit. We will always be available to help. Office Hours: Monday - Friday 7:30am-6pm Estimates Hours : Monday - Friday 7:30am - 5:30pm

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,638)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair was unsatisfactory. Contacts claim adjuster and geico. My vehicle was also completely covered in what appeared to be overspray. Evidenced by my choices to 1) drive an S-class Mercedes Benz and 2) to be a customer of Geico insurance, I try to do business with high quality brands. I am quite disappointed with Hersons as I don't think I received the best job possible and this is not what I'm used to. I've sent pictures to Tyler Brouchard and received an auto-response which is unfortunate. Hopefully the situation is corrected but I don't think I will be returning to this shop and have explored the possibility of having the corrections done at another location.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The services were great. Everything is perfect. I got a BMW as substitute when my car was repaired.

My Experience

Everything went very smoothly from the initial walkaround damage assessment, the rental car and finally returning my repaired car to me. Constant text updates kept me updated on the progress. Car looks good. Thank you, Eric

My Experience

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good thanks

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Edgar from Hersons and Kyle from Geico were both excellent. They were thorough and attentive and made the experience an easy one.

My Experience

My Experience

Everything was great! Great service and updates were provided promptly. Thanks!!

My Experience

Everything was perfect, except my left blinker is now not functioning. It was working when the car went into the shop.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Process was very easy. Thank you.

My Experience

Prompt professional courteous technicians an excellent work.

Likely to Recommend

Repair Quality

Customer Service