Herson's Collision Center

4.7 (3,609reviews)
94%
15555 Frederick Rd,  Rockville,  MD  20855
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Shop AssistantSparkles

In operation 41 years.

Great environment to visit. We will always be available to help. Office Hours: Monday - Friday 7:30am-6pm Estimates Hours : Monday - Friday 7:30am - 5:30pm

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,609)

My Experience

I used you previously when someone hit my car. I was glad that you were one of the choices for Geico-paid repairs.

My Experience

Very friendly and responsive team. They were very organized and communicated clearly throughout the process

My Experience

Impeccable and seamless customer service experience. Thank you!

My Experience

My Experience

Very professional and a job well done but I will recommend it to everybody.

My Experience

Extremely good customer service. Repair done on schedule; car was actually available 3 hours sooner. Kudos to Tyler for his customer service and follow-up Thanks Larry

My Experience

The one complaint I have is that I was not contacted like I was told I would be on the progress of my car once I took it back the second time. I then called myself only to be told I would be contacted shortly. I wasn't so called a back again and then was on hold for 15 min and no one ever picked up. The store closed shortly after and never heard anything till the morning

My Experience

Not completely repaired.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service

My Experience

Herson's go xed my CRV after it was rear-ended. It looks like it never happened.

My Experience

Finishing was very good - like new car

My Experience

My Experience

It took 10 days longer than promised. There were 2 things wrong with it after it was delivered. We still have to make an appointment for the alignment which was never fixed. The people i dealt with were so nice and professional, but thats the only possitive aspect of my experience.

My Experience

My Experience

It was excellent work and communication was good. But there are some marks on the other side of the car that are curious

My Experience

The car was not delivered or not completed timely as promised the first day i dropped it.

My Experience

The time to repair was much more than the estimated. It was told that bring in monday and i should get it by friday (5 days), but it was delivered in 12 days

My Experience

My Experience