Herson's Collision Center

4.7 (3,638reviews)
94%
15555 Frederick Rd,  Rockville,  MD  20855
Bot
Shop AssistantSparkles

In operation 41 years.

Great environment to visit. We will always be available to help. Office Hours: Monday - Friday 7:30am-6pm Estimates Hours : Monday - Friday 7:30am - 5:30pm

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,638)

My Experience

Good, friendly service

My Experience

My Experience

Everything went smoothly, from start to finish, and the quality of the repairs was excellent. I also received emails with updates during the process, which was greatly appreciated. Thank you!

My Experience

My Experience

The daily updates were truly appreciated. Work was completed ahead of estimated completion date. thank you for a professional job well done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

I appreciate the professional conduct of the representatives and the mechanics. Including the excellent communication, inspecting the car for additional issues, and cleaning it too.

My Experience

I used you previously when someone hit my car. I was glad that you were one of the choices for Geico-paid repairs.

My Experience

Very friendly and responsive team. They were very organized and communicated clearly throughout the process

My Experience

Impeccable and seamless customer service experience. Thank you!

My Experience

My Experience

Very professional and a job well done but I will recommend it to everybody.

My Experience

Extremely good customer service. Repair done on schedule; car was actually available 3 hours sooner. Kudos to Tyler for his customer service and follow-up Thanks Larry

My Experience

The one complaint I have is that I was not contacted like I was told I would be on the progress of my car once I took it back the second time. I then called myself only to be told I would be contacted shortly. I wasn't so called a back again and then was on hold for 15 min and no one ever picked up. The store closed shortly after and never heard anything till the morning

My Experience

Not completely repaired.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service

My Experience

Herson's go xed my CRV after it was rear-ended. It looks like it never happened.