Herson's Collision Center

4.7 (3,622reviews)
94%
15555 Frederick Rd,  Rockville,  MD  20855
Bot
Shop AssistantSparkles

In operation 41 years.

Great environment to visit. We will always be available to help. Office Hours: Monday - Friday 7:30am-6pm Estimates Hours : Monday - Friday 7:30am - 5:30pm

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,622)

Likely to Recommend

Repair Quality

Very professional workmanship

Customer Service

Counter person very attentive and understanding

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The best quality job done at all times and friendly atmosphere. Will recommend them anytime to anyone.

Repair Quality

Customer Service Representative was excellent and job perfect/ professionally done.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did not repair my car as they should They were supposed to replace the whole back of my car but it looks like they didn’t , I can still see some dent areas on the car. Which made me want to think They were corrupted by the insurance company. I don’t normally leave a review but I will also on google

Customer Service

They acted they were in the rush to get the information. I asked to check my car if anything else I would pay myself they never got back to me

My Experience

Likely to Recommend

Repair Quality

Good people, excellent services

Customer Service

Likely to Recommend

Repair Quality

Efficience

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car was in the shop. A long time for an accident. Parts were hard to get.

Customer Service

People are good there Karen keep you informed

My Experience

Excellent workmanship paired with friendly service. The entire process was smooth, with clear and effective communication throughout.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Good

Repair Quality

Good job fast and good price

Customer Service

Good

Returned Clean

Likely to Recommend

Yes.

Repair Quality

The service was excellent. It exceeded my expectations.

Customer Service

I worked with Kyle. He was fabulous.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for the repairs and Yassir from repairs was also very helpful and communication was great Kept me always updated on the car and very detailed with the cost and repairs too appreciate Honda for the work

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The work done was good. Communication was really bad. It took more time than the estimate.

Customer Service

The communication could be better. For example, the insurance adjuster emailed to me and Honda agent to waive my deduction payment. However, I was told by Honda that I needed to make the payments because the Honda customer service failed to check the email.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean