Hi-Tech Auto Body, Inc.

4.7 (1,218reviews)

98%

(617) 876-9545

51 New St., Cambridge, MA 02138

98%

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51 New St.
Cambridge, MA 02138

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About Hi-Tech Auto Body, Inc.

See Photos

51 New St.
Cambridge, MA 02138

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 36 years.

From our family to yours In 1990, my father Jack Markarian opened Hi-Tech Auto Body. Since the first car rolled into our shop, we’ve been committed to providing friendly customer service and efficient, high quality repairs to customers like you. While Hi-Tech Auto Body specializes in high-end vehicles such as BMW, Mercedes, Lexus, Porsche, VW, Audi, Toyota, and Honda, we repair cars of any make and model. By staying ahead of the industry’s constantly changing technology, we ensure our staff is fully trained in the latest repair processes. For your convenience, my team and I provide free estimates for all non-insurance-related work. And if your car is in an accident, rest assured that we will work closely with your insurance company to return your car to “showroom-ready” conditions. As a family-owned and operated business, Hi-Tech Auto Body is dedicated to safety, efficiency, and quality. I look forward to working with you. Daniel Markarian Owner Hi-Tech Auto Body

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish
Arabic

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Subaru

Call

Website

Reviews (1,218)

Sort By:
Newest
Rating

966 Customers Rated

5 Stars

58.9% Complete

(718)
4 Stars

12.6% Complete

(153)
3 Stars

3.1% Complete

(38)
2 Stars

1.6% Complete

(20)
1 Star

1% Complete

(12)
< 1 Star

2.1% Complete

(25)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles were returned looking brand new. The staff is widely recognized for being professional, friendly, and courteous. Communication stands out as a key strength, with customers appreciating regular text updates and proactive outreach throughout the repair process. Coordination with insurance companies and rental car services is frequently highlighted as a valued convenience. Several customers mention going above and beyond, such as cleaning vehicle interiors. A few customers noted areas for improvement directly in their feedback, including occasional repair delays, isolated quality control concerns, and requests for clearer explanations when timelines were extended.

Select to learn more

Service Quality
Communication

"... were always quick to answer any questions I had. The work they did on my car was flawless, and I couldnt be happier with the results. I highly recommend Hi Tech to anyone ..." Read more

"... service was so exceptional, and so appreciated! And the quality of their repair work was superb!" Read more

"The quality was excellent and just as important to me, I really appreciated the quality control standards ..." Read more

"... I received timely communications and updates. And the quality of work done was exceptional" Read more

"The car was returned perfectly repaired"

"communication was exemplary from start to finish"

"... was done quickly, professionally and economically. Communication through every phase was exceptional. Will not hesitate to return, should the need arise" Read more

"... coffee while someone was taking great care of my car. Communication and efficiency was excellent." Read more

"Great job, my car looks fantastic and I received great communication. I appreciate the text messages. Thank you so much!"

"I loved the text updates! We hit some poor communication on the original pick up day, but otherwise totally ..." Read more

Service Quality
Communication

Service Quality
Communication

"... were always quick to answer any questions I had. The work they did on my car was flawless, and I couldnt be happier with the results. I highly recommend Hi Tech to anyone ..." Read more

"... service was so exceptional, and so appreciated! And the quality of their repair work was superb!" Read more

"The quality was excellent and just as important to me, I really appreciated the quality control standards ..." Read more

"... I received timely communications and updates. And the quality of work done was exceptional" Read more

"The car was returned perfectly repaired"

"communication was exemplary from start to finish"

"... was done quickly, professionally and economically. Communication through every phase was exceptional. Will not hesitate to return, should the need arise" Read more

"... coffee while someone was taking great care of my car. Communication and efficiency was excellent." Read more

"Great job, my car looks fantastic and I received great communication. I appreciate the text messages. Thank you so much!"

"I loved the text updates! We hit some poor communication on the original pick up day, but otherwise totally ..." Read more

Diane (Mazda owner) reviewed 8/25/26

Perfect job, car looks fantastic!

Asialeata (Subaru owner) reviewed 8/24/26

Terri (Kia owner) reviewed 8/20/26

Kezia (Ford owner) reviewed 8/19/26

Shadia (Toyota owner) reviewed 8/18/26

Julianne (Toyota owner) reviewed 8/17/26

10/10 would absolutely recommend!

Hi-Tech did an amazing job with my car! Can’t recommend them enough.

Peter (Toyota owner) reviewed 8/15/26

Appoleonia (Subaru owner) reviewed 8/14/26

Speedy service, great work!

Kunimatsu (Lexus owner) reviewed 8/11/26

Sam (Audi owner) reviewed 8/7/26

Everyone at Hi Tech is so knowledgeable, accommodating and easy to work with. They provide fair, detailed oriented estimates and skilled body work. We use them for every repair job on our 4 cars, send friends and family and recommend to anyone seeking quality work.

Margaret (Toyota owner) reviewed 7/30/26

Diane (Mini owner) reviewed 7/25/26

Jeffrey (Honda owner) reviewed 7/23/26

We already have!

An easy ten!

Jo (Audi owner) reviewed 7/22/26

I had a couple of issues with the work. I’ve been in touch and am bringing the car back for adjustments. Disappointed in your quality control.

James (Volvo owner) reviewed 7/20/26

Friendly, responsive and do a great job. Been there several times and will be back.

Eric (Audi owner) reviewed 7/16/26

Charlotte (Nissan owner) reviewed 7/13/26

Noundy (Toyota owner) reviewed 7/8/26

Durbine (Acura owner) reviewed 7/2/26

Did a great job

Liana (Honda owner) reviewed 6/29/26

Not a ten simply because I was surprised that it took almost two full weeks for the job to be completed

The car was returned perfectly repaired

It felt a little annoying to receive so many texts telling me when the car would be returned, but nice when they texted me to let me know it was done a day early

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Hi-Tech Auto Body, Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Hi-Tech Auto Body, Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,218)

966 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean