High Quality Collision Center LLC

4.9 (279reviews)
100%
906 N 8th Street,  Killeen,  TX  76541

In operation 8 years.

High Quality Collision provides quality workmanship, alongside lifetime guarantee on all work. We repair all makes and models, 19+ years of experience and a very diverse background.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (279)

My Experience

I'm beyond impressed. My car was fixed in 2 days. The customer service was the best. Highly recommended. This shop deserves a 10-star rating!!!

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Customer Service

Ronald was very professional and sweet

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Repair Quality

I will be taking my vehicle back to have it redone. It has areas that clearly not painted or not put back in place. Glue is showing on the edges of the vehicle. Very disappointed on the workmanship. I had to wait 3 weeks to get my. Vehicle back to end having to take it back again.

Customer Service

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Customer Service

My Experience

I was kept informed as needed. No problem dropping off or picking up the vehicle

My Experience

Yes the service was great Dani was awesome. He is a great guy and I would recommend them to friends and family.

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Repair Quality

I gave 5 of 10, because time and some screws missing, and they did not place the fender correctly too.

Customer Service

However, they are nice people

My Experience

Trash was left in my truck and backseat.

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Repair Quality

Good repair. Lengthy repair time

Customer Service

My Experience

Great job, keep up the good work.

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My Experience

The shop was very professional and informative. They kept me updated through the whole process and did an amazing job taking care of my vehicle.

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Repair Quality

The only thing that I was disappointed in that they never called for the part they had ordered. Which they told us they did twice and still nothing

Customer Service

My Experience

Took what was promised to be a 1 day fix, took 2 weeks and then upon arrival to pick the car up, it still wasn’t ready and had to wait 1 1/2 hours before it was actually fixed. Advise to you is if it’s going to take 2 weeks then say that. It’s honest. And honesty is the best policy. You also give the customer choices.

My Experience

We were lied to about the rental from someone at your shop. You stated that you talked to the adjuster about extending our rental and you completely lied. We were charged over 2000 dollars for the rental because of your one lie. If you would have been honest we wouldn’t have had an issue. On top of that it was excuse after excuse when it came to repairing the vehicle. You never answered the phone when we called and when you did you gave us the runaround. This was a horrible 4 month experience.

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Customer Service

My experience overall was absolutely terrible. I was told my car would be ready to pick up a certain day, on that day I called to confirm my cars pickup, no one answered so I left a voicemail. I called a Total of 10 times and someone finally answered to tell me my car would be ready the next day instead. The next day arrived and I checked to see if my car was ready, I was told the part came in and that they would call me back in a couple of minutes to confirm pickup. No one called me back that day so my car was finally ready the next day.

My Experience

Hopefully this was my first and last visit I was very grateful for the recommendation to get my car repaired here. I was very satisfied with the work done to my vehicle highly recommend

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Repair Quality

Did a great job on repairing my car. Thanks.

Customer Service

Answered all the questions I had. Very nice & friendly.

My Experience

Repair took a lot longer than what was promised and quality of work was not very good

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Customer Service