Hilltop Collision Center
In operation 27 years.
Hilltop Collision Center is a local and family owned business. We have been in business since 1999, and pride ourselves on having the best collision repair staff in the business. Our goal is to provide high quality repairs, timely, with unmatched customer service. Please ask about our free Loaner Cars (some restrictions apply.)
- Free Estimates
- Lifetime Warranty
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
Car looks good overall
Repair Quality - 2.5/5.0 -
dollars more than original estimate. The way I see, HIlltop did not have the replacement parts. Thus the 5 days you had the vehicle.for what was a corner and bumper accident. “There was more damage underneath, we discovered.” I doubt we got all the truth there. Ward
Customer Service - 4.5/5.0 -
Not the problem except that Ashleigh had to tow the line given from the shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0 -
I rarely respond to these surveys but since you keep harassing me with texts, I’ll respond hoping that the unwanted messaging ends. 1. When a customer declines to do your advertising for you by not replying to the “how did we do” requests, please honor that. I think this is round 3 or so. 2. When the car was ready, I was told the balance due would be deductible plus the amount paid to me by Progressive. I replied that Progressive did not send me a check. Your response was that Progressive did pay me - maybe I misplaced it or forgot. This went through several more rounds of no I don’t, yes you do and finally ended with they will check with Progressive and if the check arrives in the mail you can just tear it up. They called back a few minutes later saying we’re all set, you can pick up your car. No explanation or reference to the fact that Progressive did not pay me, or for implying I was either incompetent or a liar for last 10 minutes. 3. I kept getting texts several days after we picked up the car saying our car was now ready and we could come pick it up. 4. In contrast to insisting that Progressive already paid me, you did call me close to the end of workday on Friday so we could have our car before the weekend. I appreciated that.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very informative, helpful and most important did a great job repairing my truck
Customer Service - 5.0/5.0 -
See previous question comments.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everyone was lovely to work with, especially Ashleigh! Thank you!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car took a bit longer than initially stated but I understand things come up and they have great communication to keep us up to date.
My Experience - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Very satisfied, thank you very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nice people. Efficiently handled paperwork and inspections
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very comprehensive estimate, timely updates on their progress, finished on time and no surprises. Vehicle presented totally cleaned inside and out!
Customer Service - 5.0/5.0 -
Very comprehensive estimate, timely updates on their progress, finished on time and no surprises. Vehicle presented totally cleaned inside and out!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job