West Hills Collision Center

4.8 (1,312reviews)

95%

(503) 245-9030

8300 SW Barbur Blvd, Portland, OR 97219

95%

See Photos

8300 SW Barbur Blvd
Portland, OR 97219

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About West Hills Collision Center

See Photos

8300 SW Barbur Blvd
Portland, OR 97219

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 41 years.

Established in 1985, West Hills Collision Center is a proud, family-owned auto body shop committed to delivering exceptional collision repair services. Located in the heart of our community, we blend decades of experience with a personal touch that only a local business can provide. Our skilled and dedicated team of repair specialists is known for their unparalleled expertise and meticulous attention to detail. We take pride in handling every vehicle as if it were our own, ensuring that each repair meets the highest standards of quality. At West Hills Collision Center, we understand the importance of getting you back on the road quickly and safely. That’s why we are dedicated to providing timely repairs without compromising on excellence. Our commitment to unmatched customer service means that from the moment you walk through our doors, you'll experience the personalized care and respect that sets us apart.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing

Payment Types

MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,312)

Sort By:
Newest
Rating

1,233 Customers Rated

5 Stars

82% Complete

(1076)
4 Stars

8.3% Complete

(109)
3 Stars

1.6% Complete

(21)
2 Stars

0.8% Complete

(11)
1 Star

0.1% Complete

(1)
< 1 Star

1.1% Complete

(15)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many noting their vehicles looked brand new or better than before the accident. Communication stands out as a major strength, with customers appreciating regular updates via text and phone calls throughout the repair process. The staff is frequently described as professional, knowledgeable, and friendly. Timeliness receives positive feedback, with many repairs completed ahead of schedule. Customers value the thorough cleaning service, including unexpected interior detailing. The shop excels at working with insurance companies and providing clear explanations of repair processes. While most experiences are highly positive, a few customers mentioned occasional delays in communication or longer repair times due to parts availability.

Select to learn more

Service Quality
Communication

"West Hills Collision Center was amazing from start to finish!"

"Truly outstanding customer service and repair experience. They went above and beyond in every way. I cant ..." Read more

"Truly above and beyond in quality of work and customer service. Couldn't be happier!"

"Service was excellent!! Repair work was fantastic"

"You were outstanding to work with."

"Very happy with the consistent updates of the vehicle repairs. They met and exceeded the anticipated timelines ..." Read more

"They were great in keeping me informed on their progress."

"Great communication and customer service! I was so surprised and thrilled to see that they ..." Read more

"Excellent from drop off to pickup. Regular text updates for status and phone calls as well."

"I think it wouldve been better if I had got a status update or two, but no biggie"

Service Quality
Communication

Service Quality
Communication

"West Hills Collision Center was amazing from start to finish!"

"Truly outstanding customer service and repair experience. They went above and beyond in every way. I cant ..." Read more

"Truly above and beyond in quality of work and customer service. Couldn't be happier!"

"Service was excellent!! Repair work was fantastic"

"You were outstanding to work with."

"Very happy with the consistent updates of the vehicle repairs. They met and exceeded the anticipated timelines ..." Read more

"They were great in keeping me informed on their progress."

"Great communication and customer service! I was so surprised and thrilled to see that they ..." Read more

"Excellent from drop off to pickup. Regular text updates for status and phone calls as well."

"I think it wouldve been better if I had got a status update or two, but no biggie"

Katrina (Honda owner) reviewed 8/6/26

Susan (Kia owner) reviewed 8/3/26

Jesse (Subaru owner) reviewed 7/24/26

Great service and very friendly. Have used them twice. Would definitely use them again.

Lisa (Toyota owner) reviewed 7/13/26

Every one on the team was awesome and I felt really well taken care of!

Justin (Hyundai owner) reviewed 7/9/26

Gwen And Timothy (Volkswagen owner) reviewed 7/5/26

James (Subaru owner) reviewed 7/4/26

Dean (BMW owner) reviewed 6/29/26

Morgan (Honda owner) reviewed 6/26/26

Steven (Toyota owner) reviewed 6/25/26

Jay (Hyundai owner) reviewed 6/17/26

Curtis (Kia owner) reviewed 6/4/26

Brian (Honda owner) reviewed 5/21/26

Christopher (Mazda owner) reviewed 5/21/26

Marisa (Toyota owner) reviewed 5/20/26

I recommend West Hills Collision Center to everyone.

West Hills Collision Center is a wonderful shop to have your car repaired at. This is the second time I have used them and each time their service is excellent. When I arrived at the shop for an estimate I did not have to wait. When my car was brought in Cha, the manager, was very helpful. He kept me updated on the status of the repairs and what was being done. When I went to pick up my car I did not have to wait. Cha explained what was done. My car looked beautiful. I am completely satisfied. My car drives perfect. I recommend this shop to everyone.

When I brought my car in for an estimate Cha, manager, was very courteous. I did not have to wait long. He explained the estimate and then a date was scheduled to bring it in.

Abigail (Hyundai owner) reviewed 5/7/26

Larry (Cadillac owner) reviewed 5/4/26

The adjuster was very helpful in explaining to me what I needed to do to make a claim. The adjuster was also very helpful in explaining the process and what Country Mutual could do.. Country Mutual also worked quickly with the collision repair shop

Country Mutual made sure everything went smoothly

Christa (Honda owner) reviewed 4/23/26

Jesse (Audi owner) reviewed 4/17/26

West Hills was phenomenal to work with! Cha was incredible! Communicative and clear on each step.

Steve (GMC owner) reviewed 4/6/26

Only reason I didn’t give a 10 was a delay in parts. Final product was great. And did not expect the beautiful detail inside and when it was done.

Top of reviews

Hilltop Collision Center

4.9 1,800 reviews
275 S Beavercreek Rd Bldg B
Oregon City, OR 97045

Caliber - Tigard

4.9 4,823 reviews
10925 SW Greenburg Rd
Tigard, OR 97223
Caliber - Lake Oswego

4.9 3,554 reviews
120 Foothills Rd
Lake Oswego, OR 97034
Classic Collision Multnomah Vi...

4.9 1,849 reviews
7835 SW 37th Ave
Portland, OR 97219

view more shops in: Portland | 97219

Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

West Hills Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

About West Hills Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,312)

1,233 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -