Hoffman Ford Collision Center

4.7 (1,805reviews)
94%
5200 Jonestown Road,  Harrisburg,  PA  17112

In operation 73 years, 50 years at this location.

Here at Hoffman Collision Center, we strive for 100% customer satisfaction. If there is ever a concern, please feel free to contact me, Jason Parks (Collision Manager) any time at (717) 657-1613 or [email protected] and I will personally resolve the concern promptly. All the Workmanship has a LIMITED LIFETIME WARRANTY for as long as you own the vehicle. And remember we strive to make customers for life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
I-Car
Jeep
Ram

Reviews (1,805)

My Experience

Good job

Likely to Recommend

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My Experience

Thank you very much the job looks great thank you

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Repair Quality

Looks very good thank you

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Returned Clean

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If the door can be taken care of, then 10 for sure

Repair Quality

My truck looks perfect. You guys did great. However, the driver door rubs when I open it and is starting to chip the paint off. It’s a very small area but I’m afraid of further damage. If I’m able to have that fixed, that would be great!

Customer Service

Customer service was great the whole experience

My Experience

Likely to Recommend

Repair Quality

Very friendly staff and happy the damages were fixed faster than they estimated it would take. Thank you!

Customer Service

Returned Clean

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Repair Quality

Great service! Easy to work with and kept us updated.

Customer Service

Returned Clean

My Experience

We appreciated the consistent updates on our vehicle! The fender looks great and so does the inside. The cleaning was a pleasant surprise! Just picked it up today but so far we are very satisfied with the service we received! Thank you so much!

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Returned Clean

My Experience

Hoffman ford did an excellent job on my vehicle. Tia was great to work with and was able to get me additional quotes on some other things i wanted to get done while having it in the shop. She had it to me the same day if not hours after seeing my vehicle. Her communication was on point! Additionally, service was able to fix an issue i had with my tire sensor all within the timeframe i asked them to have everything completed and ready for pick up. I highly reccomend hoffman ford for your vehicle and collision needs.

My Experience

The repair was great; the communication was great. However, the gentleman who kindly started the truck to cool it down … actually turned the heat on full blast!

Likely to Recommend

Repair Quality

Expensive, but you get what you pay for.

Customer Service

Lots of clear and regular communication

Returned Clean

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My Experience

My Experience

Customer Service was excellent. Really liked the daily updates on the progress of our repair.

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My Experience

Kept well informed about repairs. Everyone was friendly and helpful

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Katrina, George, Alan and everyone else in your collision department were fantastic. They put my mind at ease when I was so upset about my car being damaged. Hopefully I never need to use your collision center again but I will rave about you!! I appreciated all the text updates regarding progress on the repairs. Thank you so much.

Customer Service

Wish I could rate you higher!

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