Hoffman Ford Collision Center
In operation 73 years, 50 years at this location.
Here at Hoffman Collision Center, we strive for 100% customer satisfaction. If there is ever a concern, please feel free to contact me, Jason Parks (Collision Manager) any time at (717) 657-1613 or [email protected] and I will personally resolve the concern promptly. All the Workmanship has a LIMITED LIFETIME WARRANTY for as long as you own the vehicle. And remember we strive to make customers for life.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kept well informed about repairs. Everyone was friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Katrina, George, Alan and everyone else in your collision department were fantastic. They put my mind at ease when I was so upset about my car being damaged. Hopefully I never need to use your collision center again but I will rave about you!! I appreciated all the text updates regarding progress on the repairs. Thank you so much.
Customer Service - 5.0/5.0 -
Wish I could rate you higher!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Seamless procedure, promises kept with expectations met. Will highly recommend Hoffman Ford Collision.
My Experience - 5.0/5.0 -
I appreciate the consistent update regarding the status of my car. I had my car in for repairs due to an accident. When I picked up my car I couldn't see any sign of it having been damaged.
My Experience - 5.0/5.0 -
I felt taken good care of by the staff at Hoffman Ford. My car was ready earlier than it was expected. But that was a pleasant surprise. And they washed my car. Thank you.
Likely to Recommend - 5.0/5.0 -
For sure I would recommend the body shop.
Repair Quality - 5.0/5.0 -
Thank you all for a job well done. It is appreciated. I will wholeheartedly recommend you.
Customer Service - 5.0/5.0 -
Top notch. I felt taken care of by all involved.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Slow
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The car looks and runs likes new, great job Hoffman Ford!
Customer Service - 4.0/5.0 -
I know you guys have very lucrative business, but it’s always a win-win to recognize a customer even though you are busy. It’s always a feeling of being put off that seems offensive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
George was very attentive and helpful
Repair Quality - 5.0/5.0 -
Really appreciated excellent service and attention. George provided excellent service
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
I would like to for convenience of proximity but there were too many missteps in my opinion.
Repair Quality - 3.0/5.0 -
The repair looks pretty decent. There was an area where I saw the glue from tape marks, a couple of dimples in the area needed repaired and what appears to be a larger gap along the seem on the side needing repair but the issue was that there was a part and glass left in the car when released to us.
Customer Service - 1.5/5.0 -
For the reason stated in the previous question, there was a piece of trim left in the passenger floor area and lots of glass left in the back seat. Im not sure where the glass came from because what needed fixing was the front bumper and the left side panels. I called the same day and arranged for the glass to be cleaned and it was done. I think that it should have been remedied with a detail and car wash or something. The car was very dusty from being outside. I did not notice the trim until today when I cleaned the car but overall what needed done was done but there wasn't anything done well, over and above customer service wise nor with the glass situation. I have kids that sit in that area and they could have gotten cut badly had we not noticed it. It was on the seats, in the kids booster seat, cupholders etc.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great! Seamlessly done.
Customer Service - 5.0/5.0 -
Everyone I interacted with was friendly and professional. The initial inspection and estimate was explained thoroughly and picking up my vehicle was a breeze.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone i talked to were very nice. Repair done in under a week, looks good. Thanks
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was very professional and was kept apprised of the repairs as it progressed. I would recommend your company to any friends that may need repairs. Brooke Jenkyn
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.