Hoffman Ford Collision Center

4.7 (1,811reviews)
94%
5200 Jonestown Road,  Harrisburg,  PA  17112

In operation 73 years, 50 years at this location.

Here at Hoffman Collision Center, we strive for 100% customer satisfaction. If there is ever a concern, please feel free to contact me, Jason Parks (Collision Manager) any time at (717) 657-1613 or [email protected] and I will personally resolve the concern promptly. All the Workmanship has a LIMITED LIFETIME WARRANTY for as long as you own the vehicle. And remember we strive to make customers for life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
I-Car
Jeep
Ram

Reviews (1,811)

Likely to Recommend

Repair Quality

Great job.

Customer Service

My Experience

Great service from start to finish. Would highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team worked to keep me informed on the steps, and made the work very transparent. I appreciated their work to keeping me informed and knowledgeable about the situation, even when some insurance confusion occurred. Lastly, they worked to speed up the timeline of the project so we could be back on the road. Overall: great experience given the circumstances.

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Very satisfied

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent work. My car is pretty again.

Customer Service

Efficient, friendly and informative

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair looks good. I am happy with the outcome

Customer Service

The service was great! The staff was easy to work with. Tia kept me informed of the status of my repair every step of the way. When I received my car back there was a little over-spray on the car. Tia herself cleaned it off and made sure I was happy. I greatly appreciate the service and attention to detail

Likely to Recommend

Repair Quality

Customer Service

My Experience

Poor communication and parts were replaced (sensor) and head lamp that were not necessary

Likely to Recommend

Repair Quality

The overall costs from the initial estimate was exorbitant and a small area was missed after I picked up.the car. I had to return it to be fixed correctly. Poor QA

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

George and Allen were such nice gentlemen! Took a little longer than expected, but they explained everything to me very well and ensured I had a car good as new!

Customer Service

George and Allen have amazing customer service

Likely to Recommend

None

Repair Quality

Excellent quick repairs. Thanks

Customer Service

None

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did not know Ford used non-OEM parts.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job on car

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

But i’m missing my Wheel chair parking card And it was behind the drivers visor!!

Customer Service

Because a person hung up on me when i asked about the missing card!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean