Hoffman Ford Collision Center

4.7 (1,816reviews)
94%
5200 Jonestown Road,  Harrisburg,  PA  17112

In operation 73 years, 50 years at this location.

Here at Hoffman Collision Center, we strive for 100% customer satisfaction. If there is ever a concern, please feel free to contact me, Jason Parks (Collision Manager) any time at (717) 657-1613 or [email protected] and I will personally resolve the concern promptly. All the Workmanship has a LIMITED LIFETIME WARRANTY for as long as you own the vehicle. And remember we strive to make customers for life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
I-Car
Jeep
Ram

Reviews (1,816)

My Experience

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The quality of the repair is excellent

Customer Service

Communication throughout the process was very good. Tia kept me informed of the process throughout, however when it became known that my car was going to be finished about a week and a half later than expected, I asked if Hoffman could do the PA state inspection/emissions and an oil change for my vehicle. The Inspection/emissions was completed, however when I went to pick up my vehicle, I found out that the oil change that I had requested did not get done. The time that I was hoping to save by not needs to take my car out again for inspection and oil change was all for not because a simple request was not completed.

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Great service

Repair Quality

Very curious and helpful.

Customer Service

Very helpful and friendly

Returned Clean

My Experience

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Returned Clean

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Your folks were great! The young woman at the desk and George were both very friendly, understanding and provided complete and accurate information. I woukd certainly come back here if ever necessary, and will highly recommend to my friends and family. Thanks!

Returned Clean

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Good job on replacing the mirror.

Customer Service

Sarah and Tia were professional and very friendly. Keep up the good work.

My Experience

There was a bad chemical smell I had to have the windows down and the heater blasting to clear the smell in the hood area Smell is gone now 👍🏼

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Returned Clean

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Returned Clean

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Yes I do my friend and family.

Repair Quality

Thank u so much they did really well ,they maked my truck like a new Thank you 😊 🙏

Customer Service

They pick up phone any time when I called n they communicate good 👍

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I appreciate the professional manner that you guys took care at the during the time you had my car did a great job and you stayed in touch with me the whole way through thank you

Customer Service

My Experience

The regular text message updates were helpful, finished earlier than expected

My Experience

Windshield was not fixed even after waiting over 1 month for the repairs to be completed.

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