Hoffman Ford Collision Center

4.7 (1,816reviews)
94%
5200 Jonestown Road,  Harrisburg,  PA  17112

In operation 73 years, 50 years at this location.

Here at Hoffman Collision Center, we strive for 100% customer satisfaction. If there is ever a concern, please feel free to contact me, Jason Parks (Collision Manager) any time at (717) 657-1613 or [email protected] and I will personally resolve the concern promptly. All the Workmanship has a LIMITED LIFETIME WARRANTY for as long as you own the vehicle. And remember we strive to make customers for life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
I-Car
Jeep
Ram

Reviews (1,816)

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Customer Service

My Experience

Job wasn't finished Said 3 days, took over week and half Called said was done, then when I got there, I was told not sure if door was done, I said you don't double check before you call someone, and I told 2 different people what needed done, then when I went to leave I noticed scratches on driver side that wasn't there before Had them buff before I left, was told they'd finish next service, I was like no, do it now, I don't want to drive it like that till then Was happy that was taken care of, right away Finish door next service and take paint off door handle that the tech left on

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Returned Clean

My Experience

My Experience

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My Experience

I'm bringing my truck here for now on good job and I like the warranty as long as I have my truck it's the best

My Experience

You can't see where the repairs were made - it looks like new! The car was finished when they said it would be! Another great job Hoffman's!

My Experience

My Experience

Yes the body work was perfect, can't tell the truck was in an accident. However my battery wasn't installed properly, the terminal was just laying on the battery. And the loose connection left me stranded shortly after picking up the truck because it wouldn't start. Simple fix to tighten the bolt on the terminal. Other than that very satisfied with the quality of work performed.

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My Experience

The car looks better than new, it was returned quickly, clean, polished and I had a tire replacement as well. I felt like I was driving a new car. The body work and paint are outstanding. THANK YOU for a great experience folowing a somewhat scary accident!

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Customer Service

if you had 11 I would have said 11

Returned Clean

My Experience

Overall the bumper repair turned out great, however, the grill is still out of alignment and needs a slight adjustment. That is the ONLY reason I put down that I am not completely satisfied. Time permitting (I am currently working 13-14 hours per night 7 days a week) I would like to bring it back for the slight adjustment if you guys have the availability. Please don't take this as negative feedback, it is just one item I would like to get addressed. Thanks! -Josh

My Experience

They were very efficient and quick. I was very pleased with the turn around time and service. Thank you.

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My Experience

Job done perfectly. I was treated with respect. Timely updates about the work progress. I can definetly refer my friend and families.

My Experience

The repair and paint job were done nicely. I truly like how they kept me informed about the status of my vehicle.

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Repair Quality

For the most part they do a good job. Every now and then they miss somethings.

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My Experience

Your team, especially Javon, were first class!! Many thanks!!

Likely to Recommend

Repair Quality

Quick, efficient, friendly, comprehensive.

Customer Service

Same comment

Returned Clean