Hunter Collision Center
In operation 86 years.
Family owned and operated serving western North Carolina for over 80 years. We work on all makes and models specializing in Volvo,Hyundai, and Subaru.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great communication
Customer Service - 5.0/5.0 -
great communication, polite, responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Katie Jaeger in Service is awesome. Jose and Bodhe in Body shop were on top of all repairs and kept me informed all the time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and good work.
Customer Service - 5.0/5.0 -
Dealt with Jose and Bodhi and both were excellent 👌
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It was hard to find the right phone number and hard to get through on the phone when I had questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All work was done to factory specs, and the vehicle was delivered on time. A friendly and professional staff answered all my questions.
Customer Service - 5.0/5.0 -
Top notch customer service.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I was not kept in the loop as to how the repairs were going, and the expected date that they would be finished was postponed 3 different times. But the car looks fabulous now that they have finished!
Customer Service - 2.5/5.0 -
See comment above
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall a great experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
When being referred to the collision center it should be explained ahead of time that it is at a different location completely. Maybe at the time the appointment is made it shouldn’t be stated you are not at the dealership.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have always been very satisfied with the courtesy and service at Hunter Subaru
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
NEVER!!
Repair Quality - 0.5/5.0 -
We were told the repair could take up to 10 days and it took a few days short of a month!! To be without a car that long is ridiculous when the only thing that had to be done was to replace a fender. My husband owned his own car repair & parts store and has hung many fenders and painted. They told us the part was in and was ready to be worked on when we took it in. My husband says it was a job that takes 2 days to do, 3 days tops! RIDICULOUS!!!! EXTREMELY DISSATISFIED!!!
Customer Service - 1.5/5.0 -
Would like to deal with same person. Very disorganized.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
15 days was too long to replace a bumper.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Unfortunately if I need another body shop repair I may have to go. back to Hunter because there are few body shops around. Otherwise I never would.
Repair Quality - 1.5/5.0 -
They took eight weeks and four days to complete my repair. Needed many more parts than ordered initially; then threw away one part that was to be installed and had to reorder.
Customer Service - 3.0/5.0 -
I was told several different times that the car would be ready in a couple of days. It never was. There was always some delay.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
BEST BODY SHOP IN WESTERN NORTH CAROLINA . A+++ WORK. GREAT COMMUNICATION!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would bring my Hyundai back to Hunter because they’re the dealer where I’ve bought my car for 20 years
Repair Quality - 3.5/5.0 -
There’s a couple of little scratches that I don’t think was there before but how long it took me to get my car, I am scared to say anything about it.
Customer Service - 4.0/5.0 -
Overall the technicians were super friendly and nice.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Paint color a little bit off. Finish excellent.
Customer Service - 5.0/5.0 -
Staff we encountered were polite and informative, never kept us waiting.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Well other then the fact that it was very frustrating dealing with all the red tape and time frame witch it took to get my work done the Experiencewas not too bad. We had some difficulty in getting on the same page the body shop manager. But we got it worked out. Overall it was ok.could have been more Communication with me .But it worked out .The General Manager was very concerned about my needs.and address the situation promptly. Thank you sir! They should have provided me with a loner car or a rental. Because they had my vehicle for a month. And it was Warranty work. Other wise it was OK. The work done seems to be good. Well see if the paint starts to peel again.I appreciate Hyundai Validating my Warranty work,and the body shop Honoring the work! Thanks much for the work and well see you all sometime soon. Thanks much JOE .......