Hunter Collision Center

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

This is the second time we have used them, the quality of work was excellent on both Subaru and Jeep so and that's what matters most to me

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

They have had my car since February. They said that they couldn't find parts for it. Then they told me they were putting a new engine in it. Then I was told that it got hit with a golf ball. So I don't know what's going on!

Customer Service - 0.5/5.0 -

Hunter has had my car since February. I was told they were going to put a new engine in it. Then I was told that the car was hit by a golf ball from the nearby golf course. Now it needs to go to the body shop. One thing after another.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already have

Repair Quality - 5.0/5.0 -

Very satisfied

Customer Service - 5.0/5.0 -

Very satisfied

Returned Clean

Likely to Recommend - 1.5/5.0 -

Unfortunately, based on where we are today, I do not feel comfortable recommending Hunter Collision.

Repair Quality - 1.5/5.0 -

The vehicle has not been returned to us yet. Cannot rate this question

Customer Service - 1.5/5.0 -

Dropped the car off Nov 7 based on feedback the car was ready to be worked on...ie, all materials available with a 4 day plan on the repair. It's now been 2 weeks. 3 conversations with customer service; 1) car is backed up at paint will be a few more days, 2) we're short a part and we have no idea when we're going to receive it, 3) we damaged 2 parts during repair and we had to order replacements. It will be another week or so...I have no idea what the real story is or when the car will be returned to us.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already posted on social media to recommend your services.

Repair Quality - 5.0/5.0 -

Eric was extremely helpful!

Customer Service - 5.0/5.0 -

Very satisfied.

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0 -

Clear coat had raised areas

Customer Service - 1.0/5.0 -

I had to initiate every call to check on my vehicle. The date was pushed out each time I called. Each time I was given a different story as to why it wasn’t ready. The only reason I’m giving a 2 instead oif a 1 is that when I finally spoke to the manager he did get the vehicle done sooner than the last date I was given although it was still one full week later than originally promised.

Returned Clean

Likely to Recommend - 0.5/5.0 -

No way

Repair Quality - 1.5/5.0 -

Took 5 months for my car to be repaired. Every week I was told the car was almost fixed and would be ready in a few days. When I finally got my car back, the repairs looked good but the inside is absolutely filthy after 5 months of being at the collision center. Very disappointing

Customer Service - 1.5/5.0 -

Another delay was cased by Hunter collision sending the wrong photos of the damage to my auto insurance. This caused a weeks’ long delay while I battled with the insurance company for coverage. Finally I realized they had the wrong photos.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job!! Went above and beyond. Only thing could be to check over work, the tech forgot to reconnect the wires in my door so the airbag was on. However the master tech came out and fixed it up !!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

The tech did not reattach the wires which caused my airbag sensor to go off. Another tech came out and was able to fix it quickly which was amazing. Very small thing but when they whipped down the inside of my windows they left a ton of streaks. Which sounds ridiculous. However it made it difficult to see when the sun hit it on my way home. Overall great job

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I have been recommending Hunter automotive for over two decades to friends and family. Whether they want to purchase a car, lease or if they need a vehicle fixed,

Repair Quality - 5.0/5.0 -

My car looks brand new. I’m very pleased with the results. A wonderful and easy process from start to finish.

Customer Service - 5.0/5.0 -

Very efficient customer service. Plus they were so kind to give me a loaner car which was a great help to me. They even washed my car and vacuumed it before I picked it up. Such great service, they made me feel like family! 👍

Returned Clean

Likely to Recommend - 3.5/5.0 -

Need to work on timelines

Repair Quality - 3.5/5.0 -

Took almost 3 months to get vehicle back Had to return for redo on remote alarm as sensor under hood was not placed back in correct location Additionally, paint on front passenger side door does not match original color of vehicle. Decided to just live with it as I can't afford to return to have it corrected as I need my vehicle and they don't have any rentals I would need to use for the duration of correcting it

Customer Service - 4.0/5.0 -

Friendly group of guys

Returned Clean

Likely to Recommend - 1.0/5.0

Repair Quality - 1.5/5.0

Customer Service - 1.5/5.0 -

I dropped my car off and received very little information on the repair’s timeline. When I asked about the repairs after I dropped my car off the first time, I was informed that the work would take multiple days and no technicians came in to work on my vehicle even though I called to confirm the day that I should drop my car off. The second time I dropped my car off, the employee that I worked with was friendly, but I wish I was given more information. It took over a week for a repair that should have taken two to three days.

Returned Clean

Likely to Recommend - 0.5/5.0 -

I had been hopeful that working with the dealership repair shop would give me good service, but I will likely find an independent shop next time.

Repair Quality - 3.5/5.0 -

The repair was done well, and I am thankful for their hard work.

Customer Service - 2.0/5.0

Returned Clean

Likely to Recommend - 1.0/5.0

Repair Quality - 1.0/5.0 -

It took way too long.

Customer Service - 1.0/5.0 -

Unresponsive

Returned Clean