Hyman Brothers Auto
In operation 62 years.
Hyman Brothers have been repairing vehicles for more than 55 years. Our collision center is known for its expertise, honesty, and stellar service. Here at HYMAN Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the RICHMOND METROPOLITAN AREA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Attention to details were lacking
My Experience - 5.0/5.0 -
From the start of the repairs until the repairs were finished, I received updates on a regulate basis. The Collision staff was awesome as well.
Likely to Recommend - 5.0/5.0 -
Would recommend your service to my family and friends
Repair Quality - 5.0/5.0 -
Excellent communications updates regarding the status of my vehicle from the time the repairs started until completion.
Customer Service - 5.0/5.0 -
They went beyond the standard of customer service.
Returned Clean
My Experience - 5.0/5.0 -
I was not happy with the length of time it took to complete the work, but it was not due to Hymans fault. My Mazda seems to be driving fine.
Likely to Recommend - 5.0/5.0 -
This is the second time I have used Hyman Brothers. The end result was excellent work.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I stop receiving messages about the status of my car after a week and had to call in to get updates. But the customer service was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was quick and accurate in their communications, and I was updated frequently.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The collision office was so very helpful! Everyone was wonderful to work with and my car looks great. Thank you!
Likely to Recommend - 5.0/5.0 -
Great service, no issues. Everything went smoothly and service was stellar.
Repair Quality - 5.0/5.0 -
They did a great job! Plus my car came back cleaner than I left it! Great service. Collision office staff member was super kind and helpful.
Customer Service - 5.0/5.0 -
Again - super service and accommodating!
Returned Clean
My Experience - 5.0/5.0 -
I appreciate all involved. It was a smooth process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The repairs were completed, but unfortunately, there was still some damage left when my vehicle was returned to me, and my check engine light was on, which was very concerning. What has been even more disappointing is the lack of follow-up. I still have not received a return phone call from the representative handling my claim, and I don’t feel like the process was ever properly closed out with me. At this point, I just want this entire situation to be over and done with. After everything I’ve already dealt with regarding my vehicle, I expected better communication, proper follow-through, and to receive my car back without additional concerns. I’m disappointed with how the final part of this experience was handled.
Customer Service - 3.0/5.0 -
The repairs were completed, but unfortunately, there was still some damage left when my vehicle was returned to me, and my check engine light was on, which was very concerning. What has been even more disappointing is the lack of follow-up. I still have not received a return phone call from the representative handling my claim, and I don’t feel like the process was ever properly closed out with me. At this point, I just want this entire situation to be over and done with. After everything I’ve already dealt with regarding my vehicle, I expected better communication, proper follow-through, and to receive my car back without additional concerns. I’m disappointed with how the final part of this experience was handled.
Returned Clean
My Experience - 0.0/5.0 -
QC at the end was lacking. Large tape residue mark on passenger side of car. Chuck removed it after our walk around. Otherwise very pleased.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Battery was completely dead and had to replace same day, was not dead computing in the shop. I have countless notifications of things not working bc of the battery being dead
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Had to make a return visit to solve the problem.