Hyman Brothers Auto
In operation 62 years.
Hyman Brothers have been repairing vehicles for more than 55 years. Our collision center is known for its expertise, honesty, and stellar service. Here at HYMAN Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the RICHMOND METROPOLITAN AREA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The time frame that my car was to be completed kept changing, the day my car was completed a woman called me and said I could pick it up. I drove an hour to drop off my rental, they dropped me off at the Collison Center, I spoke with the woman who called me and she said they couldn't find my key and was trying to get my paperwork in order. I waited in the waiting room for 30 minutes and Chuck Smith saw me and asked what I was doing there. I explained the situation, he said my car wasn't ready yet that they were cleaning it up and it would take about an hour. I sat back down in the waiting room, trying to be patient. Finally they said it was ready an hour later, my key was found. They apologized, I paid my deductible and they told me where my car was parked. No one suggested doing a walk around to see if I was satisfied, I did...where the car was hit was painted perfectly but in the front of the car there was a tiny keyhole in the paint job. I wasn't about to go back inside and say anything, I just wanted to go home. I never want to deal with Hyman Brothers Collison Center again
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The paint job was really good except for the very front where there was a keyhole place where there was no paint. The date for completion kept changing several times, when it was time to pickup my car I dropped off my rental car after a woman cialled me from the Collison Center. I got to the Collison Center and she was running around with my paper work and said she didn't know where my key was. I sat down in the waiting room for awhile when the manager came by and saw me, he wanted to know why I was there. I told him what happened and he said my car wasn't ready, it wouldn't be ready for another hour because they were cleaning it. He didn't know why I was called, I sat down and waited another hour then they said it was ready. They told me where it was parked, no one went with me to see if I was satisfied with the job. I saw the flaw in the paint job but I was so disappointed with the Collison Center I got into my car and drove home. I would never recommend the Collison Center to anyone
Customer Service - 1.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
My understanding is that there was a mix up as parts were not ordered in a timely manner.
My Experience - 5.0/5.0 -
The updates were the best service provided. My car doesn’t look like it was ever damaged. The work done was perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful staff. Great job on getting the parts and completing the repairs. Couldnt have asked for a better experience!
Customer Service - 5.0/5.0 -
The customer service received was excellent! Friendly, professional and timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
There could have been better communication about the status of the repair.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 1.5/5.0 -
forgot to install spare tire. almost lost spare tire
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Terrible service, I’ll never trust them again
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I realize Hyman cannot control parts issues, but keeping a customer updated is very important,
Repair Quality - 5.0/5.0 -
Repair excellent but waiting 3 weeks + for the repair to be completed was too long. Everyone very cordial when I called to find out the completion date.
Customer Service - 4.0/5.0 -
It would have been nice if the office had called with updates instead of sending texts that the car would be completed in 2 days and that date kept being pushed forward.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
was told my vehicle was ready and the paint matched my vehicle on 12/15/2025. This past Tuesday 12/23/25 the repaint has a line (flaw) in paint. The finish of the paint is rough. Now my vehicle is being repainted for the third time. I have made three trips and multiple conversations about my repair. I have always received high quality work from Hyman Brother's collision and service department but this time in disappointing.
Repair Quality - 0.5/5.0 -
My vehicle has to be repainted.