Hyman Brothers Auto
In operation 62 years.
Hyman Brothers have been repairing vehicles for more than 55 years. Our collision center is known for its expertise, honesty, and stellar service. Here at HYMAN Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the RICHMOND METROPOLITAN AREA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 1.5/5.0 -
was told my vehicle was ready and the paint matched my vehicle on 12/15/2025. This past Tuesday 12/23/25 the repaint has a line (flaw) in paint. The finish of the paint is rough. Now my vehicle is being repainted for the third time. I have made three trips and multiple conversations about my repair. I have always received high quality work from Hyman Brother's collision and service department but this time in disappointing.
Repair Quality - 0.5/5.0 -
My vehicle has to be repainted.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole experience was smooth and painless, and the end result looks great. The paint is a perfect match for color and smoothness, truly looks factory. Staff was very kind and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0 -
Upset at yhe fact that when I got my vehicle back my front window on the driver's side is clicking and jumping off track since they had the door apart
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0 -
They did good work, even though it took a long time.
Repair Quality - 4.0/5.0 -
It took too long to get the car back(3 months!), but at least they were thorough and checked everything to ensure it was all working properly. I had to take it back because a worker got grease smudges on the headliner and visor, and the side mirrors were not adjusting properly. But it's being taken care of now.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Due to the excellent repair done to my vehicle
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent job done my repairs
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Wasn't painted with correct color when vehicle was returned to me, after 3 weeks in the shop. No one could give me an answer when I asked why they returned car to me when paint obviously didn't match.
Customer Service - 4.0/5.0 -
With the office staff, 8. With the estimator, 3
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Claire and Chuck were great. They answered every question I had and made sure my gear shift replacement and state inspection were done before pickup. Steering was hard but it loosened up. Car was spotless cleaned and it smells really nice. Great job. If anything comes up as I'm driving it, I'll reach out to Chuck. So far everything is good. I'm completely satisfied ☺️
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
I was told the repair was done and given the invoice to pay. I asked about a repair that was recommended to see what the issue was. When the person came to explain it, she told me it had not been done because the part had not come in yet. This leads to a question in my mind, if I hadn’t asked would I had known? Since I had already paid, would it have ever been done?
Customer Service - 4.0/5.0 -
Same as previous comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
fast, efficient and friendly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0 -
Did a great job on repair, they were timely and communicated expectations very well.
My Experience - 5.0/5.0 -
Very nice workmanship. Everyone was courteous.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Everyone was polite and answered the phone promply.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
My Experience - 0.0/5.0 -
Passenger doors were replaced and now window controls do not work; cannot raise or lower windows. Need to take it back in. Such an inconvenience and not sure how this past QC.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Office personnel were very pleasant. The paint job is very good. The negatives are these. The date for completion went from 10/3 to 10/15 causing me to use my entire rental insurance coverage plus a substantial out of pocket amount. Car needs to go back because the electric windows no longer work on the replaced doors. I need to schedule that when it can be done same day to avoid additional rental costs. Chrome trim on one replaced door is puckered and not aligned; appears it was forced into place. That same rear passenger door had various smudges/hand prints on interior. The hook in trunk was also not reattached on that side. These negative items indicate poor QC which was the final step for which I had to wait an additional day.
Customer Service - 4.0/5.0 -
Office staff were very polite