Hyman Brothers Auto
In operation 62 years.
Hyman Brothers have been repairing vehicles for more than 55 years. Our collision center is known for its expertise, honesty, and stellar service. Here at HYMAN Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the RICHMOND METROPOLITAN AREA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I particularly appreciated how clean the car was when returned.
My Experience - 5.0/5.0 -
Great job. Staff were very on point. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks great. Didn’t expect the detail inside and out. Very clean!!! Thank you.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic communication of repair status.
Customer Service - 5.0/5.0 -
Everyone was fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
dropped car off the night before repair then they lost the car and suggested we call the police saying it was stolen. the sales person who sold us the car a couple years ago found it for us. did not look at the car until monday when the appointment was the previous Thursday
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Had vehicle for over a month before I was told it was ready an it wasn’t ready
Repair Quality - 2.0/5.0 -
Still have issues with vehicle after getting it back
Customer Service - 1.5/5.0 -
Still having issues with vehicle after getting repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a good job got the job done and my vehicle looks great.
Repair Quality - 5.0/5.0 -
They got the job done. It looks great and I’m a satisfied customer.
Customer Service - 5.0/5.0 -
Chuck always returned my phone calls to give me a status update.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and got the vehicle repaired in a timely fashion!
Customer Service - 5.0/5.0 -
10/10
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
We had a two week dispute between Hyman and State Farm Insurance regarding a claim we had. There was rodent damage to our fuel line that required replacement of the fuel tank. We placed a claim with State Farm, but Hyman did the repair before submitting the claim forms. This resulted in a two week SNAFU where State Farm refused to pay the claim and Hyman told us that we'd be responsible for paying the full amount. We were told that the issue was that service and collision were two separate organizations, but that's nothing that a consumer should have needed to know. We finally resolved this with State Farm after calling them three times a day for two weeks. We did EVERYTHING right, but no one seemed willing to help out.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks as good as new!! Excellent work.
Customer Service - 5.0/5.0 -
Ben at the Collision shop was very personable, understanding, and informative. We're grateful for him and the staff.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the work that was done
Customer Service - 2.0/5.0 -
I was not kept informed about what was happening. I had to keep calling to find out what was going on and what the progress was
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and my bumper looks brand new.