Hyman Brothers Auto
In operation 62 years.
Hyman Brothers have been repairing vehicles for more than 55 years. Our collision center is known for its expertise, honesty, and stellar service. Here at HYMAN Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the RICHMOND METROPOLITAN AREA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 0.5/5.0 -
I’d honestly recommend having hemorrhoids before I’d recommend this. I’d also recommend using a stapler on your forehead over using this abomination of an auto shop
Repair Quality - 1.0/5.0 -
1-Star Review I wish I could give zero stars for this place. My experience with this collision repair shop has been, without exaggeration, one of the most frustrating and disappointing customer service experiences I’ve ever had. From day one, things started going wrong. They lost my car key the very first day I dropped it off. Not only is that completely unacceptable, but they seemed totally indifferent to the inconvenience and concern it caused me. No apology, no sense of urgency—just a shrug and a “these things happen” attitude. I had specifically asked to be kept in the loop with regular status updates. That never happened. Not once. I had to chase them down with call after call, most of which went unreturned. When I finally did get someone on the phone, their attitude was rude, dismissive, and downright unprofessional—like I was bothering them by simply asking about my own car. To make matters worse, the job took far longer than they initially promised, and the delays just kept piling up without explanation or accountability. Each time I was given a new date, it came and went with zero communication. It felt like they were making it up as they went along. There was no apology, no attempt to make things right, no sense of customer care whatsoever. Just a total lack of professionalism across the board. This shop clearly has no respect for their customers’ time, property, or peace of mind. Save yourself the stress and take your vehicle anywhere else. I wouldn’t trust them with a bicycle, let alone a car.
Customer Service - 0.5/5.0 -
Chuck is definitely sexist. The way he talked to my wife versus me about our car was genuinely appalling. Multiple times he said he would call back and never did. The initial guess he gave me about the car being done ended up being off by six weeks. Chuck should find employment in a non customer facing roll, or just be fired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate you guys pushing back on the insurance companies decision to use a used part that had lots of damage. If I ever need work on any of my cars you are my shop. My kids car looks brand new. Thanks 😊
Likely to Recommend - 5.0/5.0 -
If I ever need a car repaired I will come here or if a friend needs a repair I will definitely recommend
Repair Quality - 5.0/5.0 -
The repair shop kept me informed an did excellent with the repairs
Customer Service - 5.0/5.0 -
Customer service was great
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Dents to the driver’s side door still present and the speaker attached to door is unattached to the window.. tape residue is apparent on the right side window..
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The repair was perfect. The team is always amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication along the way and the work done was high quality.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good work
Repair Quality - 4.5/5.0 -
Really fine work!
Customer Service - 4.0/5.0 -
No one gave me went over the finished work with me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Maybe a call to the customer to let them know that you have the keys or something, the communication wasn’t the best, but Chuck was great, and so far it seems good. We’ll find out as soon as it rains really hard lol
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me updated on progress and the time to fix my vehicle was well within the time promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks great. And it was ready a week earlier than the estimated date.
Customer Service - 5.0/5.0 -
I was kept informed during the entire process about additional damages that were reported to the insurance company and the estimated repair date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks brand new. Awesome job!