Import Paint and Body
In operation 38 years.
Founded and incorporated in 1988 by Loren Koski, Import Paint and Body has grown to become one of the leading autobody repair shops in the Charlotte, NC area. Our business has been built upon the referrals of our customers and our relationships with dealerships across the southeastern United States. While we are an automotive repair facility, we see ourselves first and foremost in the customer service business. Over the past thirty-plus years, our passion has been taking care of our customers by striving to provide first-class quality repairs at fair prices, resulting in lasting relationships with our network of clients.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 12:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The staff at Import Paint and Body are outstanding!! Their attention to the needs of the customer immediately shows the caliber of dedication and genuine care they provide in a time of confusion and need. They work effectively to ensure the customer is educated in the process of making the right decisions and being confident that they would deliver workmanship that lives up to the standards they set and standby. We are happy to endorse them ! We are very satisfied customers. Thank you , Import Paint and Body.
My Experience - 5.0/5.0 -
Every aspect of Import Paint and Body was 5 out of 5 stars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
everyone was so nice- especially Jacob
My Experience - 5.0/5.0 -
Most excellent experience! Rover looked exact same as when I drove it off the lot!
My Experience - 5.0/5.0 -
Great job to Phil, Charlie and Jacob
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work Takes longer than expected, but well worth the wait
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
There was a few issues during the repair that Phil made sure was addressed and the final completion was very good. Took a few extra trips but all good in the end.
Customer Service - 4.0/5.0 -
Phil was the one who came in to help
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working with Import Paint and Body has been a seamless and wonderful experience! They did an amazing job fixing my car!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The only paint and body shop to go to. Everyone was so polite and professional from start to finish.
My Experience - 5.0/5.0 -
We are very happy and satisfied with the body repairs. You are definitely a high quality shop. Charlie and Jacob were a pleasure to work with. My only disappointment was with the delay finishing the work with the contracted calibration. Otherwise, I would give your team an A Plus.
My Experience - 5.0/5.0 -
Everyone at Import Paint and Body is so kind and helpful. I worked with Phil and he did everything possible to help me. He explained everything clearly and the why behind certain costs which eased my anxiety about the damage and process. Forever grateful for the Import team for making this the easiest process and beautiful restoration of my car.
My Experience - 5.0/5.0 -
My car looks great. Thank you
My Experience - 5.0/5.0 -
This is ellen, everyone was so professional And very knowledgeable and kind to me. My car looks great, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s Ellen’s car. Import did an excellent job, my car looks great!
Customer Service - 5.0/5.0 -
They were most professional
My Experience - 5.0/5.0 -
Excellent job with communications (Phil annd Jacob) and work. Especially like that the inside of the car near the area of repair was clean. No dust.
My Experience - 5.0/5.0 -
Everything about my experience with Import Paint & Body was excellent from the folks at the front desk to the final look at my vehicle. They were wonderful to work with the and I highly recommend them.
My Experience - 5.0/5.0 -
Other than your typing,( it is DrUry, not DrVry) the service and craftsmanship are not exceptional. Please do not change the spelling of my name in your records. It makes me feel like a special customer and it reminds me that you are not perfect.